Supplier Relationship Specialist

Supplier Relationship Specialist

• Opportunity to shape supplier performance and value across Business Technology and Data suppliers supporting critical business services

• Join a growing Supplier Relationship Management (SRM) team and build strategic partnerships across NFU Mutual

• Hybrid 60% homeworking and 40% from Stratford upon Avon

About the role

As a Supplier Relationship Specialist at NFU Mutual, you’ll help drive strong supplier performance that supports key business outcomes and long term objectives. Working within Procurement’s growing Supplier Relationship Management team, you’ll support Business Technology, SaaS and Data suppliers, building effective partnerships with internal stakeholders and suppliers to achieve quality, cost, delivery and sustainability outcomes.

You’ll support the development and delivery of supplier account plans, coordinate supplier management activities, and aid the effective management of supplier contracts, including renewals, and contract changes. Working with suppliers and stakeholders, you’ll identify opportunities to improve performance, drive innovation, enhance the value delivered through our supplier relationships, while contributing to the continued development of NFU Mutual's evolving Supplier Relationship Management capability. You’ll monitor supplier performance and contract value delivery, helping to manage third party risk, resilience and compliance requirements. Working closely with Legal, Risk and business stakeholders, you’ll ensure services and contracts remain aligned to business needs and regulatory requirements, providing management information that supports effective governance and informed decision making.

This role is based in our Tiddington Head Office, just outside Stratford-Upon-Avon.

However, we understand how important a positive work-life balance is, so to help you give your best, we offer great facilities when you want to be in an office environment and support to work up to 60% of your hours from home.

About you

You’re a skilled relationship builder who works confidently with stakeholders at all levels. You communicate effectively, build trusted partnerships, negotiate and influence with impact, and take a proactive approach to managing performance and driving continuous improvement. You’re comfortable balancing multiple priorities while maintaining a focus on business outcomes.

To join NFU Mutual, you’ll also bring

• Supplier relationship management experience, ideally within SaaS or technology enabled or data service environments

• Contract lifecycle management and supplier performance management expertise

• Third party risk and compliance management knowledge

• Experience negotiating and managing contracts, with knowledge of procurement processes, commercial risk and contractual terms and conditions

Qualifications

Desirable: Degree level education or equivalent

Desirable: Chartered Institute of Procurement and Supply (CIPS) qualification

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.

We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Benefits and Rewards

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

• Salary up to £55,000 dependent on experience

• Annual bonus (up to 17.5% of salary)

• Contributory pension scheme, up to 20%, including your 8% contribution

• 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme

• A Family Friendly policy that helps you balance your work and family responsibilities

• Access to savings at High Street brands, travel and supermarkets

• £20 contribution to a monthly gym membership – subject to T&Cs

• Health and wellbeing plan - cashback for dentist, opticians, physio and more

• Access to voluntary benefits, including health assessments, private medical insurance and dental insurance

• Employee Volunteering - volunteer in the community for one day each year

• Unlimited access to Refer a Friend £500 bonus scheme

• Life Assurance cover of 4 x salary

• Employee discounts of 15% on a range of NFU Mutual insurance policies.

• Salary sacrifice employee car scheme - subject to eligibility

Working at NFU Mutual

We’re one of the UK’s leading general insurance and financial services organisations, and for over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us, so we’re proud to be recognised as “a great place to work”.

Our Gallup Exceptional Workplace 2026 award was not only awarded with Distinction, but it also marked us as the first UK based company to earn a Gallup Exceptional Workplace award for eleven consecutive years. We’ve also been consistently recognised by Glassdoor. We appeared in the Glassdoor Best Places to Work UK list in 2023, 2024 and 2026 — and in 2026, we were the highest ranked insurance business in the UK, highlighting our strong employee experience and the positive feedback our people share on the platform.

Additionally, we were named in the LinkedIn Top Companies 2026 list of “Best midsize employers to grow your career in the UK”, and we’ve been certified as a UK Top Employer by the Top Employers Institute in 2023, 2024, 2025 and 2026.
We offer a supportive and empowering culture where people are inspired to perform, given opportunities to grow, and recognised and rewarded for their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable—so we’re successful now and in the future.