The Front Office Manager will direct the strategic initiatives and objectives of the Front Office department, as well as managing day to day operations through the engagement of the team. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness.
As a Front Office Manager, you'll keep your department running like clockwork and lead your team to ensure our guests have an incredible experience with us. Take a deep breath because you'll be stepping into a busy role! You'll be an integral member of the management team, inspiring a vibrant team to ensure the delivery of exceptional guest service and exceed guests' expectations.
If you're our ideal Front Office Manager, you will:
* Create a fun and engaged department to deliver on KPIs and support your team to achieve these
* Have a passion for hospitality and be a role model for your hotel
* Bring your positive energy to work with you every day
* Complete Duty Manager shifts as required - take the chance to get involved in other areas of the hotel!
Some of the perks you could enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
- Talent referral scheme
- Thank You Week: from ice cream trucks to yoga classes and lots in between!
- Wellbeing Calendar
- Ongoing job-related training programmes with clear paths for progression
We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
Why come join us?
We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!
Front Office Manager • Croydon, London, England
We are looking for an experienced Front Office Delivery Manager to help drive the successful delivery of complex engineering initiatives across our Front Office Quantitative Strategies Department.C... Show more
Assistant Front of House Manager.Assistant Front of House Manager.Direct message the job poster from The Standard, London.Regional HR Director - EuropeThe Standard.Assistant Front Office Manager · ... Show more
We are recruiting for our first art'otel in London! A premium lifestyle hotel situated in the heart of the new, iconic Battersea Power Station development.Perched on the Electric Boulevard, the... Show more
Senior Front Office Risk Manager page is loaded## Senior Front Office Risk Managerlocations: Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: JR1001346When you join ... Show more
You will play an important role in supporting the rates and market data capabilities that underpin trading, valuation and risk management activities across Commodities and Global Markets.This is an... Show more
Associate, Front Office Software EngineerApplylocations: London, UKtime type: Full timeposted on: Posted Todayjob requisition id: R1316Castleton Commodities International (https://www.Our D... Show more
Charles River Development is seeking a Client Enablement – Functional Specialist (Front Office) to enhance user adoption of their investment management platform.This hands-on product management pos... Show more
ICE is seeking a Front Office Risk Manager in Greater London to oversee risk management processes at a leading clearing house.The role involves improving risk models, adhering to regulatory standar... Show more
Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay.With locations in top European cities like Dublin, London, Paris, an... Show more
At Park Plaza Westminster Bridge London, we believe in providing a hotel experience that is tailored to the individual and their needs.Your helpful, can-do approach and passion for great service wi... Show more
Willis Re is expanding its global operations and seeks an Application Support Manager to own the Front Office applications' stability, performance, and lifecycle.You will lead incident resolution, ... Show more
A leading global financial institution is seeking a front-office recruiter to join their EMEA Talent Acquisition team in London.The successful candidate will lead recruitment for Investment Banking... Show more
A leading global investment firm is seeking a Risk Manager to join its London Fixed Income Market Risk team.The role involves overseeing Credit Trading portfolios, analyzing credit risks, and advis... Show more
When you join EDF Trading, you’ll become part of a diverse international team of experts who challenge conventional ideas, test new approaches, and think outside the box.Energy markets evolve rapid... Show more
Enrich the Journeys of our People and our Guests as ourFront Office Graduate!.The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengt... Show more
Front Office Supervisor - London.Join the team that Always Cares!.Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a.Roya... Show more
Deputy Manager - East Grinstead.We are a brand new freshly refurbished town centre young's pub in the heart of east Grinstead.We offer premium drinks and fresh British food in a warm and welcoming ... Show more
Sales Manager - UPB Head Office.Welcome to London's biggest independent pub company !.Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants... Show more
The Westin London City is seeking a Front Office Team Member to ensure a seamless check-in experience for guests while providing valuable information to enhance their stay.Located in the vibrant Ca... Show more
Matchtech is looking for a Service Delivery Manager in Greater London to oversee front office applications in the public transport sector.This role involves technical oversight, managing a team, an... Show more
