Client Success Associate German Speaking

Location: London UK or Barcelona Spain

Language: Must be business fluent in German and English

About the role:

The Client Success team follows a Client for Life Philosophy and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface clients business priorities breakdown challenges and identify the most effective ways to support the client in making the right decisions for their business. They are responsible for onboarding clients proving the concept of Gartner services and stimulating client engagement of products that are used by large client teams.

What you will do:

• Build develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions across various business functions ensuring they are successful in the utilization of their Gartner subscription resulting in customer satisfaction retention and growth

• Introduce Gartner services and capabilities to new clients and communicate value to decision makers

• Facilitate client calls understand client priorities and recommend a program of action that drives high value and return of investment on their Gartner membership

• Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients

• Conduct regular reviews of client book of business looking into performance and key client engagement metrics

What you will need:

• Must be fluent in English and German

• 6 months relevant professional and/or internship experience

• Proven track record of success fueled by a passion for delighting clients

• Strong communication collaboration prioritization critical thinking and influencing skills

• Bachelors degree preferred

What you will get:

• Collaborative team-oriented culture that embraces diversity

• Professional development and unlimited growth opportunities

Who are we

At Gartner Inc. (NYSE:IT) we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable objective business and technology insights helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979 weve grown to 20000 associates globally who support over 13000 client enterprises in 90 countries and territories. We do important interesting and substantive work that matters. Thats why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work

Our vast virtually untapped market potential offers limitless opportunities opportunities that may not even exist right now for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together our singular unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies cultures religions ethnicities races genders sexual orientations abilities and generations.

We invest in great leaders who bring out the best in you and the company enabling us to multiply our impact and results. This is why year after year we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner youll join a company at the very center of the AI revolution. Gartner has proactive objective guidance throughout clients AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. Youll have access to unmatched resources expertise and technology and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

Its an exciting time to be at Gartner with limitless opportunities to make a real impact grow your skills and build a lasting meaningful career in a field thats reshaping the way we operate. If youre passionate about AI and want to be part of a team thats guiding the leaders who shape the world Gartner is the place for you.

What do we offer

Gartner offers world-class benefits highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment we provide the flexibility and support for you to thrive working virtually when its productive to do so and getting together with colleagues in a vibrant community that is purposeful engaging and inspiring.

Ready to grow your career with Gartner Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race color creed religion sex sexual orientation gender identity marital status citizenship status age national origin ancestry disability veteran status or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Companys career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at 1 or by sending an email to.

Job Requisition ID:112618

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Required Experience:

IC

Employment Type : Full-Time
Experience: years
Vacancy: 1