General Manager
- The Fleur de Lys, Cranborne
Salary OTE: Up
to £56,250 + uncapped Cash Builder bonus
The Fleur de Lys,
named “Best Country Pub” in Dorset 2026, sits inside the Cranborne Chase Area
of Outstanding Natural Beauty. With 9 bedrooms, the 17th-century building keeps
its low ceilings and open fires, and the kitchen leans into Dorset ingredients
across pub bangers, a la carte dishes and Nole pizza.
This is a hands-on
role. You'll lead from the front, build a team that genuinely enjoys working
together, and set the standard every day. We're after a General Manager who
takes pride in running a proper pub. Someone who notices the little things,
backs their team, and understands that great hospitality is about making people
feel looked after.
The good stuff –
·
You're
running your pub, but you're also helping build Chickpea.
·
Twice a
year, we take all our General Managers away together.
·
Every GM
receives a £300 monthly voucher to spend across our pubs.
·
Every GM
will receive Hop Training, bespoke to them.
·
Up to 25%
bonus.
·
Unlimited
cash builder bonus.
·
You eat
from the menu if you work six hours.
·
Enjoy 50%
off food at any of our pubs (Monday-Thursday).
·
£100
voucher on your Birthday to spend at any of our places.
·
Each month
there are rewards and giveaways.
·
We celebrate
and recognise milestones.
·
24/7
support available for your mental, physical and financial health.
·
We host
the Annual Chickpea Awards Bash, to celebrate our teams.
Our mission –
At Chickpea,
we're reimagining rural hospitality.
That means
bringing well-loved pubs back to life, serving honest food and decent booze,
and creating places where locals, regulars and visitors all feel at home.
We're founder-owned
and seven years in. Today, we run ten pubs across the Southwest, but
the idea hasn't changed much since day one. Great pubs are built by
great people. We trust our people to make decisions, giving them room to grow,
celebrating the good days and backing each other through the chaotic ones too.
What You’ll Be
Doing
·
Leading
from the front to deliver an exceptional, consistent guest journey that builds
loyalty.
·
Developing
and retaining a high-performing team.
·
Setting
and driving standards across all areas.
·
Holding
full P&L responsibility.
·
Using
data, insight, and local knowledge to drive revenue, maximise opportunities,
and grow the business.
·
Overseeing
all operational controls.
·
Building
strong community presence.
·
Leading,
coaching, and inspiring your team to exceed expectations.
·
Continuously
reviewing performance, identifying opportunities, and implementing improvements
to drive the pub forward.
What We’re
Looking For
·
Proven
experience as a General Manager (or a high-performing Deputy ready to step up)
within a high-volume, quality-led pub, bar, or restaurant.
·
A
commercially astute operator with a strong track record of delivering sales
growth, controlling costs, and driving profitability.
·
A
confident leader who can build and inspire a team.
·
A
natural host with a passion for delivering standout guest experiences.
·
Strong
financial and operational acumen, with experience managing budgets, KPIs, and
compliance.
·
Resilient,
ambitious, and driven, with the presence and credibility to lead from the
front.
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