As a Senior Meetings and Events Team Executive, you will be responsible for handling the event plans for all contracted business,s co-ordinating all details on behalf of the client ad create a comprehensive and detailed event plan for the operation and the client. This will be for our hotels outside of London howver based at St Pauls
As a Senior Meetings and Events Team Executive you will:
* To manage the day-to-day operation of the enquiry team
* Recruit, train, and coach team members
* Conducting diary checks - double bookings & stacking
* Handle any book outs as part of the business strategy
* Audit team members bookings to ensure entry standards are maintained
* Team inbox management
* Suggest ways to improve demand and conversion and event planning of M&E
* Process all incoming Meeting & Events enquires ensuring they are dealt with and processed in line with individual agent and company time frames.
* Ensure Leonardo Test call criteria is followed when taking enquires via telephone; a minimum of one test call per month is made to the office and a minimum score of 85% is acceptable/required.
* Produce proposals for all enquires ensuring there is sufficient detail which is in line with the spec of each event.
* Increase conversion of enquiries by developing client relationships and maximizing sales leads
* Use the provided demand calendar and pricing structure when quoting for all ...
Senior Meeting & Events Sales Executive • Birmingham, West Midlands, UK
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