General Manager

General Manager – Holmewood

About the job

Introduction

At Lineage, helping to feed the world is more than a job – it’s a purpose we live every day. Lineage is the world’s largest and most innovative provider of temperature-controlled logistics solutions with 26,000 colleagues globally.

If you open your fridge freezer, up to 20% of the products you’ll see have passed through a Lineage facility. We support customers who keep our schools and restaurants stocked and supplied as well as working with many of the UK’s leading retailers.

We are currently seeking a General Manager to lead the Pick and Bulk Operations at our site in Holmewood with a team around 120 across all departments. We have a busy 24/7 pick operation with around 75 case pickers flexing up for peak periods. The site has 32,000 pallet positions working with a group of customers on a mixture of closed and open book contracts.

The role

You will take full accountability at the site, providing direction to all departments and shifts to ensure we are providing a great service to our customers and meeting all their requirements whilst working safely, productively and in accordance with company working procedures. Due to the large pick operation in Holmewood, this role will be suitable for someone with extensive experience in this area.

You will engage and motivate teams and managers at site, ensuring that we are creating a strong performance but also a rewarding culture for our employees.

Tasks include:

• Strong commercial awareness to be accountable for the site P&L

• Customer facing and working closely with our business development and transport teams

• Meeting with various managers and team members – ensuring they have direction and support to work effectively

• Manage the site to deliver key performance indicators

• Maintaining a site-specific continuous improvement plan

• Overseeing training need analysis, ensuring training is completed and records maintained

• Be accountable for health and safety at site; making sure all colleagues have a safe environment to perform their duties

• Providing data led performance reviews to the team

Who were looking for:

We are looking for someone who has experience of being solely accountable for a site with a big pick operation and 3PL experience. That is a people focused operational leader, who understands that success is built by getting the best from the team of colleagues at site. Great communicator that can engage the team and lead from the front.

To thrive in this role, you'll ideally need:

• Experience of engaging and leading large teams through managers within a pick operation

• Has managed conflicting customer priorities to deliver to productivity targets

• Is comfortable working with data to support decision making

• Can travel to the depot location every working day

• Experience of working with multiple customers

• Previous experience in managing continues improvement and/or expansion projects would be great

What's in it for me?

Aside from a competitive starting salary, company car and other benefits; you're set to gain so much from being part of team.

This is an influential management role; and we will support you to lead in accordance with our values which are: Safe, Trust, Respect, Innovation, Bold and Servant Leadership.

Servant leadership means that we like to look at a leadership pyramid as ‘inverted’, leaders are there to clear the path to success for colleagues; this is a great way to lead and be led. You will enjoy leading in this manner and in return this is how we will lead you.

You will run our site with autonomy; our experienced regional director will be on hand to support you, but you will be given lots of ownership for the day to day running of the site. The site is well positioned to continue its journey of improvement under new leadership, and you will be able to make a tangible mark on the site’s success over the next 12-18 months.

We are also a global company which is expanding quickly across Europe, and through organic growth and acquisitions we are now in 11 European countries with over 70 locations and +1.4m pallet positions.

Lineage is an equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, sex, sexual orientation, national origin, age, gender identity, disability, veteran status, genetic information, or any other legally protected characteristic.

Why Lineage?

We are a global company with more than 22,000 employees spanning 20 countries and more than 400 locations across North America, Europe, Asia-Pacific, and South America.

At Lineage Logistics, we have a shared purpose; we are transforming the food supply chain to eliminate waste and help feed the world. This means working at Lineage is not just a job – it’s an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of our team, you will be a critical link in the food supply chain.

Our shared purpose drives everything we do in all parts of our organisation, from the warehouse floor to the office. Our team members are passionate about the impact they make every single day.

We are an equal opportunities employer and positively encourage applications from persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. At Lineage we also recognise that Ex-Military, veterans, and military families have great experience with transferable skills and core values that can add significant value to our organisation.

Benefits

As a Lineage team member, we aim to provide everything you and your family need to thrive. That’s why we offer competitive rates of pay, paid time off, skills training, and development opportunities to grow a long and fulfilling career with us. This is enhanced by recognition schemes (so that your hard work won’t go unnoticed), plus the chance to make your salary go even further with our cycle-to-work scheme and preferential rates for loans and savings courtesy of a leading credit union.

Your everyday wellbeing is also important to us, so we will provide you with all the protective equipment you need to be safe and comfortable at work, and you will have access to a free 24/7 employee assistance phone line, which offers confidential counselling and advice. With all of this offered against the backdrop of a fun and social environment in which you will be supported by a team who enjoy helping each other in achieving their goals, we are confident you will excel with us.