Housekeeping Supervisor, Glenmor

COME AND JOIN US . . .

We are currently seeking an experienced professional and meticulous Housekeeping Supervisor to join our team at Glenmor.

Glenmor is the seasonal ownership within Gleneagles and the team deliver a 5-star service to our owners on all aspects of their stay. We have 53 luxury homes and our owners return to us year after year to experience all that our Glorious Playground has to offer. We also welcome a number of rental guests spending time with us often becoming return guests and Glenmor owners themselves.

The on target earning potential for this role is 18.70 / per hour - comprising a base hourly rate of 16.20 plus a qualified estimate of 2.50 per hour in gratuities and service charge.* As a member of the Gleneagles team you will also enjoy a fantastic range of perks benefits and rewards.

The shift pattern for this role is working 4 days from 7 each week to include our change over days of Monday Friday and Saturday.

ABOUT GLENEAGLES

One of the worlds most iconic luxury hotels and sporting retreats Gleneagles has been making memories for a century. Crowned Employer of the Year at the 2024 Cateys and Number One Resort in the UK & Ireland by readers of the Travel Leisure for their 2025 Worlds Best Awards everything we do is about surpassing expectations and creating unrivalled adventures for our guests.

WORKING AT GLENEAGLES

Were devoted to making our people feel as valued as our this way we strive to support the whole you not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career some work seasonally while others have a schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours youd prefer to work were open to flexible working requests and offer hours shift patterns and contract types to suit everyone.

Location; Auchterarder just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr) Glasgow or Dundee (50mins) Stirling and Perth (25mins).

Heres a bit more detail on what we see you doing in this role:

• Maintaining the highest standard of servicing of our Glenmor homes The Tryst café and our Sales office ensuring the complete comfort and safety of our guests and colleagues at all times
• Providing the highest standards of introduction and training for all Housekeeping Assistants and the Glenmor Maintenance team; coaching and supporting their personal and professional development
• Actively promoting the importance of following correct procedures on the use of equipment handling of recycling and waste playing a key part in achieving our budgetary targets
• Ensuring the stock levels of our key cleaning materials and products are always accurate and your team has everything they need to fulfil their role
• Continually checking on the quality and maintenance in all areas managing feedback and making sure any repairs are swiftly reported and always following up personally
• Managing all lost property logging and storage across our homes
• Supporting the Housekeeping Manager and Supervisors in motivating and engaging a strong team of committed Housekeeping Assistants and Glenmor Maintenance team
• Interacting with our guests always warm professional helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way

The kind of person were looking for:

• Youre already established in a similar role with an outstanding record of achievement
• Highly motivated and possessing an immense sense of pride in your work; youre passionate about delivering the high standards for our guests in line with the Gleneagles brand
• You have a positive can do attitude to solving problems in a professional and courteous manner
• A strong team player with great communication skills and an enthusiastic approach; youre well organised and punctual with an eagle eye for detail
• You want to be part of a team that works hard supports each other and above all has fun along the way

Whats in it for you:

Time to let your hair down

• 30 days holiday (including bank holidays) that increases with service
• Seasonal parties and local social events
• 50% discount on Food & Beverage Country Pursuits Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range
• Golf Membership (with access to all 3 championship courses) for 50.00 per annum

Treats in your pocket

• Flexi points into yourPerkboxwallet to spend as you choose. The points can be spent immediately or you can save them up over a number of months for perks that cost that little bit more. All this gives you greater choice so you can pick the things that mean the most to you!
• Free pay day lunch and monthly drinks offers
• A generous refer a friend scheme

Be our guest

• Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at 95.00 per night a benefit available upon completion of 12 months service
• Friends & Family discounted rate of 225 - 275 B&B per night at Gleneagles
• Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels located across some spectacular locations including London Paris Rome Dubai Doha Rio NY Chicago and name just a few
• Subsidised single occupancy en-suite accommodation available on our grounds

Investment in your development and wellbeing

• Pension scheme
• Life Insurance
• Employee Assistance Programme offering support and confidential advice for you and your family when you need it most
• Ongoing investment in your personal development with access to internal and external training qualifications and programmes
• Internal career opportunities across a wider range of specialisms and departments
• Monthly recognition programme
• Volunteering day every year with a charitable partner of your choice
• Complimentary access to our staff gym
• Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint

*About gratuities & service charge:

• Gratuities (tips) and service charge (an additional charge added to our room rates and services across the hotel that is passed directly to our employees) are paid on a pro-rata basis regardless of your role
• It is estimated that in 2026 our part-time employees can expect to receive around 2.50 in addition to their hourly rate

If you are our next Housekeeping Supervisor please forward your most recent CV to us today!

INDMP

Required Experience:

Manager

Employment Type : Full-Time
Experience: years
Vacancy: 1