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Technical Application EngineerTQR • Exeter, Devon, United Kingdom
Technical Application Engineer

Technical Application Engineer

TQR • Exeter, Devon, United Kingdom
15 days ago
Job type
  • Full-time
Job description

Job Description

We are working with a leading manufacturer of industrial motor control and energy-saving solutions. The organisation designs and produces advanced electrical engineering products used across global industrial and commercial markets, with a strong focus on innovation, efficiency, and reliability.



Do not wait to apply after reading this description a high application volume is expected for this opportunity.

The business has a long-standing heritage in motor control technology and is recognised for its expertise in soft starter systems and motor protection solutions. It continues to invest in product development and engineering excellence to support customers in improving performance, reducing downtime and increasing energy efficiency.


This is an opportunity to join a forward-thinking, collaborative engineering environment where technical expertise and customer-focused problem solving are highly valued.


Responsibilities


Technical Support & Application Engineering



  • Provide pre-sales and post-sales technical support for motor control products, including soft starters, motor control, and motor protection solutions


Review customer applications and specifications, recommending appropriate technical solutions


Support customers, distributors, and sales teams with product selection, commissioning guidance, troubleshooting, and application advice


Respond to technical enquiries promptly and professionally, ensuring high levels of customer service


Deliver technical training to customers, distributors, and internal teams



Sales & Business Development Support



  • Work closely with sales teams to support new business development opportunities


Provide technical input during customer meetings, presentations, and specification activities


Support development of OEMs, key accounts, consultants, and end-user relationships across international markets


Assist with technical proposals, quotations, and project submissions


Communicate technical and commercial benefits of products to both technical and non-technical audiences



Product & Market Intelligence



  • Monitor industry trends, competitor activity, and market developments


Gather and share customer feedback to support business growth and strategy


Contribute to product development and enhancement business cases


Represent customer needs and future market requirements internally



Product Management & Marketing Support



  • Support the creation and review of technical documentation, application guides, case studies, and product literature


Provide technical input for marketing materials, website content, product launches, and campaigns


Ensure technical accuracy across all customer-facing documentation



Collaboration & Continuous Improvement



  • Work collaboratively across departments to ensure a strong customer experience


Maintain accurate records of technical activity, opportunities, and customer interactions in CRM systems


Attend exhibitions, conferences, and customer events as required


Travel domestically and internationally (primarily within EMEA) when needed


Contribute ideas to improve products, processes, and market positioning



Experience & Requirements


Essential



  • HNC, HND, Degree or equivalent in Electrical Engineering, Electronic Engineering, or related discipline


Experience in industrial automation, motor control, drives, motor protection or similar electrical engineering sector


Strong understanding of electrical systems and industrial applications


Ability to interpret technical specifications, schematics and customer requirements


Excellent communication skills (verbal and written)


Strong presentation and customer-facing ability


Self-motivated with strong organisation and time management skills


Proficient in Microsoft Office and CRM systems


Willingness to travel internationally as required



Desirable



  • Experience with low-voltage motor control equipment such as soft starters, VFDs, MCCs, or protection systems


Experience in an international technical support or sales environment


Knowledge of IEC, NEMA, or relevant industrial standards


Experience delivering technical training or presentations


Understanding of OEM, distributor, and end-user sales channels



Personal Attributes



  • Customer-focused with a proactive, solution-oriented mindset


Strong analytical and problem-solving skills


Commercial awareness with ability to balance technical and business needs


Able to work independently and as part of a team


Committed to continuous learning and professional development



Key Success Measures



  • Timely and effective response to technical enquiries


Contribution to sales pipeline conversion through technical support


Customer satisfaction and support performance


Quality and effectiveness of technical training delivery


Accuracy of application recommendations


Contribution to product development and continuous improvement initiatives



Applicants must have the right to work in the UK. We are unable to offer visa sponsorship


If you are interested or have the relevant experience and are currently looking for a new challenge then please submit an up to date CV by clicking the apply button. xwwtmva


By applying for this position, you confirm that you consent to the processing of your personal data in accordance with the General Data Protection Regulation (GDPR) for the purposes of recruitment, employment and working finding service.



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Technical Application Engineer • Exeter, Devon, United Kingdom

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