Talent.com
Optimal Group
Client Project Manager - Property Maintenance & Refurbishment - BatterseaOptimal Group • London, England, GB
Client Project Manager - Property Maintenance & Refurbishment - Battersea

Client Project Manager - Property Maintenance & Refurbishment - Battersea

Optimal Group • London, England, GB
15 days ago
Job type
  • Full-time
  • Quick Apply
Job description

The Client Project Manager is an end-to-end client delivery role—responsible for winning work, managing relationships, quoting/surveying jobs, booking engineers, project managing jobs, and ensuring payment.

This is a commercially focused role that blends sales, account management, quoting, and operational coordination into one powerful position. You’ll be measured by revenue growth, quote conversion, project delivery quality, and cash collection.

Key Responsibilities

Client Acquisition & Growth

  • Identify and win new clients through outbound engagement, referrals, and networking
  • Convert inbound leads into retained accounts with ongoing project pipelines
  • Build and maintain strong relationships to increase repeat business
  • Track and report on client revenue performance

Quoting & Estimating

  • Attend site visits or coordinate engineer attendance for quote scoping
  • Write and issue clear, itemised, step-by-step quotes using CRM system
  • Liaise with suppliers and subcontractors to ensure cost competitiveness
  • Follow up on outstanding quotes to improve conversion rates

Job Booking & Delivery

  • Schedule jobs in the CRM ensuring correct trade, geography, and availability
  • Issue clear work orders to engineers or supply chain with all necessary info
  • Coordinate materials, access arrangements, and client communications
  • Monitor progress, track status, and ensure jobs are completed to a high standard

Project Oversight & Client Reporting

  • Act as single point of contact for the client throughout the job lifecycle
  • Conduct quality checks (photos, feedback, completion verification)
  • Resolve issues proactively and escalate where necessary
  • Provide job summaries and updates to clients as required

Invoicing & Payment Collection

  • Ensure jobs are invoiced within 24 hours of completion
  • Chase client payments and resolve billing queries
  • Track project profitability and payment cycles

Performance Management

  • Hit weekly and monthly KPIs: revenue, jobs booked, quote turnaround, and collections
  • Participate in daily stand-ups and report performance metrics
  • Continuously seek ways to improve speed, accuracy, and customer experience.

Requirements

  • 2+ years of experience in property maintenance and refurbishment.
  • Experience working with CRM tools and job tracking systems.
  • Proficiency with Microsoft Office tools.
  • Experience working to KPI-driven targets, participating in daily stand-ups, and contributing to continuous process improvement.
  • Experience coordinating with clients, engineers, suppliers, and subcontractors.
  • Eligibility to work in the UK.
  • A degree in any field is a plus.
  • Availability to work some weekends is a plus.

Benefits

  • Competitive base salary with uncapped bonus scheme
  • Profit-Sharing scheme
  • 20 Days Annual Leave + Bank Holidays
  • Private gym access
  • Career progression (UK & Dubai)
  • Company events & incentives
  • Pension scheme
  • High-Performance, collaborative culture
Create a job alert for this search

Client Project Manager - Property Maintenance & Refurbishment - Battersea • London, England, GB

Similar jobs

Contracts Manager

Allscreens Nationwide LtdBromley, England, GB
Full-time

Competitive - Dependent on Experience.Our client is a well-established building restoration and refurbishment contractor based in Kent, with over 24 years of experience delivering high-quality proj... Show more

 • Promoted

Senior Project Manager - Ports and Maritime

WSPGreater London, England, GB
Full-time

Senior Project Manager – Maritime Team.WSP is hiring a Senior Project Manager to join the Maritime team based in the UK.The role will deliver medium to large-scale and complex capital infrastructur... Show more

 • Promoted

Construction Property Manager – Orpington

Pinnacle Recruitment LtdOrpington, England, GB
Permanent

Construction Property Manager – Orpington.Construction Property Manager – Orpington.Home » Construction » Construction Property Manager – Orpington.Position: Construction Property Manager.A leading... Show more

 • Promoted

Lead Contracts Manager – London Projects (Refurb/Fit‑Out)

Michael Taylor Search & Selection LtdLondon, England, GB
Full-time

A regional contractor in London is seeking an experienced Contracts Manager to oversee multiple projects, ensuring they meet quality and budget standards.The ideal candidate should have a backgroun... Show more

 • Promoted

Furniture Project Manager

O&A CareersGreater London, England, GB
Full-time

Offering a highly motivated, methodical, and organised Project Manager an opportunity to join a leading Farringdon based Furniture Consultancy predominatly within the workplace sector.The talented ... Show more

 • Promoted

Project Sales Manager – Construction Solutions

Courtney Smith GroupGreater London, England, GB
Full-time

South East England (ideal location within commuting distance of London).Company Car or Car Allowance, Pension, Private Healthcare, Life Assurance, Laptop & Mobile Phone.A market-leading manufacture... Show more

 • Promoted

Project Manager (Project Delivery)(Relocate to Malta/Big 4)

Black Pen RecruitmentGreater London, England, GB
Permanent

Project Manager (Project Delivery)(Relocate to Malta/Big 4).Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to... Show more

 • Promoted

Contract Manager

Harton Search LtdEpping, ENG, GB
Full-time

Contract Manager RoofingLocation: Essex Salary: Competitive + Company Vehicle + BenefitsOur client is a well-established roofing contractor delivering projects across the commercial and residential... Show more

 • Promoted

Luxury Residential Facilities Manager – Battersea Property

Thomas Webb RecruitmentGreater London, England, GB
Full-time +1

A leading recruitment consultancy is seeking an experienced Facilities Manager for a high-end residential property in Battersea, London.You will oversee daily operations, ensuring maintenance and s... Show more

 • Promoted

Flat Roofing Contracts Manager — Multi-Project Delivery (London)

Roofing TodayGreater London, England, GB
Full-time

Roofing Today is seeking an experienced project manager to manage multiple flat roofing projects primarily in London.The successful candidate will oversee project delivery while collaborating close... Show more

 • Promoted

Installation Project Manager Hybrid Renewable Homes

TRS (Technical Recruitment Solutions)City Of London, England, GB
Permanent

TRS (Technical Recruitment Solutions) is assisting a growing renewable energy business in London to recruit an Installation Project Manager / Site Coordinator for a permanent, full‑time role.The po... Show more

 • Promoted

Lead Site Contracts Manager: Housing Construction (Hybrid)

A2Dominion GroupCity Of London, England, GB
Full-time

A leading housing provider in the UK is seeking a Construction Contracts Manager to oversee high-quality construction projects.You will manage up to 12 developments, ensuring safe and efficient del... Show more

 • Promoted

Senior Contracts Manager - Lead Multi-Project Construction Delivery

AshbrittleOrpington, England, GB
Full-time

A traditional main contractor is seeking an experienced Contracts Manager to oversee the successful delivery of construction projects in the United Kingdom.The ideal candidate will manage two to th... Show more

 • Promoted

Technical Construction Sales Leader – New Build Projects

Reynco LtdGreater London, England, GB
Full-time

Reynco Ltd in London is seeking a Technical Sales Manager (New Build) to develop the specification sales pipeline with specifiers, roofing contractors, and key stakeholders.You will drive relations... Show more

 • Promoted

Senior Project Manager - Ports and Maritime

WSP in the UK & IrelandGreater London, England, GB
Full-time

Senior Project Manager – Maritime Team, UK.This role is based in the UK with regular presence across WSP Maritime’s four locations—Edinburgh, London, Basingstoke, or Newcastle.The position involves... Show more

 • Promoted

Senior Project Manager - Real Estate

RockbourneLondon, England, GB
Full-time

Direct message the job poster from Rockbourne.Senior Associate specialising in Real Estate Executive Search at Rockbourne.We’re proud to be partnering with one of the UK’s most dynamic real estate ... Show more

 • Promoted

Project Manager (Commercial Real Estate, Smart Buildings & Construction)

FPC GlobalGreater London, England, GB
Full-time

At FPC Global, we’re not just shaping the future—we’re building it.Our mission, "Building Tomorrow’s Digital Planet," reflects our commitment to transforming industries, creating smarter spaces, an... Show more

 • Promoted

Construction Project Manager - The Whiteley - Queensway, London

Third SpaceLondon (Greater), London (Greater), United Kingdom
Full-time

Construction Project Manager - The Whiteley - Queensway, London.Third Space is a collection of luxury health clubs in London; individual in style, bound by a common philosophy: to provide outstandi... Show more

 • Promoted

Client Project Manager - Relocate to New Zealand

RobLawMax RecruitmentLondon, England, GB
Full-time +1

Client Project Manager - Relocate to New Zealand.Client-side Project Managers based in the UK who are planning to relocate to New Zealand in the next eighteen months.Direct message the job poster f... Show more

 • Promoted

Construction Contracts Manager

Cavendish ProfessionalsGreater London, England, GB
Full-time

UK Roofing Contractor in Central London.You will work closely with Site Management to ensure all projects are on track.Conduct weekly site visits to monitor progress and quality.Provide weekly Qual... Show more