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ACS Performance
Automatic Door EngineerACS Performance • Stevenage, Hertfordshire, United Kingdom
Automatic Door Engineer

Automatic Door Engineer

ACS Performance • Stevenage, Hertfordshire, United Kingdom
15 days ago
Job type
  • Full-time
Job description

Job Description

Service Engineer

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We are looking for a skilled and customer-focused Service Engineer to join a growing field service team. This role involves visiting customer sites to carry out planned preventative maintenance, reactive repairs, and upgrade works on automatic door systems and associated equipment.


The successful candidate will be responsible for diagnosing faults, completing repairs efficiently, and delivering a high standard of customer service while ensuring compliance with all health and safety requirements.



Key Responsibilities


  • Carry out planned preventative maintenance (PPM), reactive call-outs, and modernization/upgrade work


Diagnose mechanical and electrical faults using a logical and methodical approach


Provide technical support and recommendations to customers and colleagues


Identify opportunities for preventative maintenance, repairs, and system upgrades


Complete door safety checks and investigate incidents or customer concerns where required


Participate in an out-of-hours call rota


Maintain accurate service records, paperwork, and tablet-based reporting


Manage company vehicle, tools, stock, uniform, and PPE responsibly


Follow all site-specific procedures and health & safety regulations


Deliver excellent customer service at all times and maintain professional standards


Work collaboratively as part of a wider engineering team


Support continuous improvement by highlighting process or operational improvements




Skills & Experience


  • Previous experience working on automatic doors or similar systems is highly desirable


Strong mechanical and/or electrical fault-finding skills


Good organisational and communication skills


Ability to work independently and manage workload effectively


Flexible approach to working hours, including call-outs and occasional weekend work


Commitment to xwwtmva delivering high levels of customer service




Qualifications & Requirements


  • BS7036 / EN16005 certification preferred


CSCS Card desirable


NVQ in Door Systems, Repair, or a related discipline advantageous


Full UK driving licence preferred




What's Offered


  • Full product and ongoing technical training


Opportunity to work with a supportive and experienced engineering team


Varied and rewarding field-based role


Overtime and call-out opportunities available


Career development within a growing service environment




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Automatic Door Engineer • Stevenage, Hertfordshire, United Kingdom

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