Job Description
As a Retail Customer Service Manager, you will play an important role in the Entain family, delivering top customer service and driving standards daily. In our exciting, dynamic Ladbrokes & Coral betting shops no two days are the same and you'll have the chance to contribute to a team that wins together and does what's right by our customers.
Reporting to the Shop Manager you will be part of the Shop team, who will serve customers and build relationships to encourage repeat custom.
Salary is £13.00 per hour
Are you ready to launch a winning career?
What you will do
Work patterns
Our shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays.
Your typical weekly rota will be 16 hours. We will make it up of a blend of long opening or closing shifts, and shorter evening shifts. The rota will vary week to week.
At Entain, we believe in the importance of a healthy work-life balance and commit to providing you with your rota at least four weeks in advance.
Qualifications
To be successful in this role:
Additional Information
Benefits
At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire your best. Join us, and a great compensation package is just the beginning. Working for us in our betting shops, you can expect to receive great benefits like:
And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of dedicated people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.
Equal Opportunities.
If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you.
We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves.
We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on race, colour, nationality, ethnic or national origin, religion or belief, sex, gender identity or expression, sexual orientation, age, disability, marital or civil partnership status, pregnancy or maternity, or any other status protected by law.
We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.
#LI-Onsite
Retail Customer Service • Witham, England, United Kingdom
Let KHR help you find the perfect candidate.Role: Customer Service Administrator.Salary: £25,000 – £26,000 per annum (DOE).Hours: Monday to Friday 8am until 5pm.We are working with a leading distr... Show more
Service Engineer needed for power protection company to travel to customer sites for service, maintenance, and repairs.Requires electronic/electrical qualification and experience. Show more
A leading retail company in the UK is seeking a Temporary Sales Assistant for the Christmas period.This role requires customer engagement to deliver outstanding service and contributions to store s... Show more
Call Centre Sales Advisor – Brentford, West London.Uncapped Commission (£300–£500+ per month typical) .Join a growing team of six as a Call Centre Sales Advisor, converting inbound and outbound enq... Show more
A leading tech services company is seeking a Data Center Technician for freelance/contract work in Wickford, UK.This on-site role involves supporting mission-critical infrastructure, performing har... Show more
Retail Home Claims Technical Strategy Leader.AXA UK, Maidstone, England, United Kingdom.Our ambition is to help our customers live the life they love – knowing we have their back everyday.And it’s ... Show more
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common.We're reliable, organised and ready to go far.As a Retail Shift Manager at Lidl, you'll help... Show more
A leading supermarket chain in Southend-on-Sea is seeking a Duty Pharmacy Manager to lead the pharmacy team, deliver essential healthcare services, and support community health initiatives.In this ... Show more
Braintree Village is seeking a Supervisor to lead and inspire the team while providing exceptional customer service.In this role, you will work closely with the store manager to meet both personal ... Show more
Join Selco Builders Warehouse in Rochester as a Delivery Team Leader.In this role, you will oversee daily delivery operations, implement the store’s sales plan, and lead a strong team committed to ... Show more
Now accepting applicants for Focus Group studies.Earn up to £700 per week part-time working from home.Must register to see if you qualify.No customer service representative agent experience needed.... Show more
Self Employed Service Washer/ Car Washer.The following information aims to provide potential candidates with a better understanding of the requirements for this role.Motorclean have an opportunity ... Show more
A flexible opportunity that works around you whether you're looking for Full or Part-Time.Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments.Our networ... Show more
My Four Wheels is a 5-star rated driving school with 500 instructors teaching nationwide - and due to record learner demand, we're now recruiting new Trainee Driving Instructors across the UK.If yo... Show more
Lead a team in a Co-op store, providing essential services and ensuring customer satisfaction. Show more
A leading manufacturer of steel windows and doors in the UK is seeking an Order Processor to join their Order Processing Team in Witham.This role involves transferring information from CAD drawings... Show more
Paydens Limited invites applications for a Pharmacy Assistant role within our family-owned pharmacy group in Maidstone.Join a team dedicated to caring for patients and delivering outstanding servic... Show more
Do you want to join one of our exceptional management teams and help drive consumer experience in one of our stores?.We’re looking for a passionate.As an Assistant Store Manager your input will be ... Show more
HOUR FIXED TERM, CUSTOMER CONSULTANT.Location: Sutton, UKM, GB, SM1 1JF.When Anita Roddick founded The Body Shop in 1976, she had a vision.Business as a force for good – that’s us.Over 40 years lat... Show more
A leading fintech company in Chatham seeks a Customer Operations Team Leader to oversee coaching and quality assurance in their Customer Service department.Candidates should have a solid background... Show more
