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Marriott Cardiff
C & B SUPERVISORMarriott Cardiff • Cardiff, United Kingdom
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C & B SUPERVISOR

C & B SUPERVISOR

Marriott Cardiff • Cardiff, United Kingdom
30+ days ago
Job type
  • Full-time
Job description

Are
you passionate about delivering exceptional hospitality and eager to join a
dynamic team at one of the world's leading hotel brands? We are currently
recruiting for a dedicated individual to join our team. We believe in creating
memorable experiences for our guests and we want our associates to be at their best:
to care for their holistic wellbeing, to feel a sense of belonging, to know
their co-workers are committed to a culture of respect and kindness.



What
is in it for you: In addition to
receiving a competitive salary and investment in your personal development, you
will have access to an array of perks and discounts including:



  • Free Meals on
    Duty:     Enjoy complimentary meals while
    at work.
  • Uniform Provided: A professional uniform is supplied for all
    employees.
  • Explore Discounts: A Marriott Discount Card that offers
    benefits on hotel stays and F&B across 140 countries.
  • Pension Scheme: Participation in The People’s Pension.
  • Employee Assistance
    Programme    : Free and confidential
    support for various challenges, including financial advice, stress, and health
    issues.
  • Career
    Development:     Opportunities for
    career growth and internal transfers within Marriott's global network.
  • Training and
    Development:     Access to training
    programs to enhance your skills and advance your career.
















Responsibilities: Here's what your journey with us entails:



  • Lead by example with
    brilliant positive attitude, grooming standard, body language and tone need to
    be positive, supportive and on brand at all times. The role of Food Service
    Supervisor is multi-functional, which is based across all venue and types of service
    delivery in the hotel.
  • A Food Service
    Supervisor will multitask between undertaking and supervising floor service,
    bartending, barista, hosting, banqueting service and banqueting rooms setups on
    any given day and in any outlet as required and as directed by supervisors or
    managers.
  • You must adhere to and
    supervise the adherence by others to all guidelines provided in relation to
    cleaning, sanitising and returning to usage of all tables, chairs and equipment
    to ensure compliance with company guidelines. In addition, you must be fluent
    with correct food handling and service procedures relating to food hygiene,
    health, safety and allergy awareness.
  • As a Food
    Service Supervisor, your role will also include assisting management and
    your fellow supervisors & associates with answering guest enquiries for
    reservations, taking and positively converting groups enquiries and any
    additional sales/revenue generating activities and general administration to
    ensure the effective running of the F&B department.
  • As Food Service
    Supervisor, your role will also include creating a harmonious relationship with
    the culinary and back of house teams and assisting them where necessary in
    order to ensure that we are exceeding guest expectations with every visit.
  • You’re expected to
    maintain the cleanliness and hygiene of all F&B areas at all times and
    advocate this as best practice.















Safety and
Company Policies:



  • Follow all company and
    safety and security policies and procedures.
  • Report maintenance needs,
    accidents, injuries, and unsafe work conditions to the manager.
  • Complete safety training
    and certifications.
  • Ensure uniform and
    personal appearance are clean and professional.
  • Maintain confidentiality
    of proprietary information.
  • Communicate with others
    using clear and professional language.
  • Develop and maintain
    positive working relationships with others.
  • Support the team to reach
    common goals.
  • Listen and respond
    appropriately to the concerns of other employees.
  • Ensure adherence to
    quality expectations and standards.






















Note: This above description is not intended to establish a
total definition of the job, but an outline of the duties.





Preferred
Qualifications:



  • Education: High school
    diploma or G.E.D. equivalent.
  • Related Work Experience:
    At least 1 year of related work experience in a customer service role.







Join us and be
part of a team that values excellence, sustainability, and career growth. Apply
today to start your journey with Marriott!

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C & B SUPERVISOR • Cardiff, United Kingdom

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