Retail Security Officer

Better places, thriving communities.

£13.23 per hour + Paid Lunch Break

Looking for a role where you're valued, supported and paid for every minute you're on shift – even your breaks?

At Mitie, we recognise the importance of your time, which is why your lunch break is fully paid, meaning you earn more while taking the time you need to recharge.

About the Role

We're looking for a confident, approachable Retail Security Officer who can bring energy, professionalism and a calm presence to the shop floor. This is a role where no two days are the same as you'll be helping to protect people, prevent loss and create a safe, positive shopping experience for customers and colleagues alike.

With flexible shifts discussed at interview, this is a great opportunity to find a working pattern that fits around your life while building a rewarding career with Mitie.

What You'll Be Doing

• Providing a visible, reassuring presence on the shop floor
• Delivering outstanding customer service at all times
• Deterring theft, anti-social behaviour and public order offences
• Carrying out regular store patrols
• Operating CCTV systems to reduce crime and stock loss
• Working closely with store management teams
• Supporting partnerships with Police and local crime networks
• Using Body Worn CCTV to enhance safety for everyone onsite

What You'll Need

• A valid SIA licence (or willingness to complete the training – we may be able to support you with this)
• A full 5-year checkable employment or education history (this is essential for vetting)
• A proactive, professional and customer-focused approach

Why Join Mitie?

We don't just offer a job – we offer a package that supports you:

• £13.23 per hour + PAID LUNCH BREAK (so you earn more for your time)
• Guaranteed contracted hours, giving you stability, certainty and peace of mind
• Generous annual leave, so you can properly switch off, recharge and enjoy time away from work
• Pension schemes to help you plan and build for your future
• Uniform provided, so you have everything you need to feel confident from day one
• SIA licence renewals support, with the cost of these covered whilst in employment with Mitie (excluding DS&CP license) helping you stay qualified and ready to progress
• Full induction and ongoing training, giving you the knowledge, support and confidence to succeed
• Retail discounts, financial services and reward schemes to help your money go further
• Online GP access for you and your family, giving you quick, convenient support when you need it
• Apprenticeships and real career progression opportunities, so this can be the start of something bigger

Don't miss out on this opportunity to join a supportive team where you're paid fairly for every minute you work!

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10, - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .