Description
The Counter Lead is responsible for supporting their Brand in for supporting the Brand in driving sales turnover and market share through consistently remaining consumer focused.
They are accountable for achieving this by
· reflecting a credible and professional Brand image to all internal and external consumers at all times
· maximising sales through selling, providing excellent service and retail standards
· contributing to efficiencies through adhering to store/Brand//Company Procedures and guidelines
· Understand daily/weekly targets
· Ensure personal awareness of all additional sales avenues i.e. eventing, Omni and digital channels, etc.
· Keep up to date with competitor activities and missed opportunities
· Effectively social media, leveraging opportunities to drive the business, protect and enhance the Brand image.
· Deliver the Brand Strategy, ensuring the delivery of an effective local plan
· Plan and implement local marketing & events initiatives, aligned to Retailer activity.
· Deliver excellence in execution of service by ensuring measures are in place to continually and visibly improve service levels, creating a zero consumer complaints mind⁃set and a surprise and delight culture
· Be an Ambassador for the Brand ⁃ lead the way to ensure Brand values are represented and bought to life.
· Ensure all refunds and complaints are managed in line with Company guidelines and to a mutually satisfactory conclusion, informing/consulting with the Area Manager where appropriate
· Use digital tools to ensure knowledge is kept up to date
· Deliver a consumer recruitment and retention strategy to grow a loyal consumer base.
· Develop up to date knowledge of product in order to ensure we deliver an industry leading experience and the product meets the consumer's needs. Operations
· Plan to ensure the delivery of excellent standards at all times (product, housekeeping, displays, messaging, pricing)
· Review retail standards on a daily basis ensuring they are maintained to the required standard
· Ensure deliveries, stock movements and associated administration are completed within agreed Company timeframes
· Ensure that all auditable processes and administration are actioned to Company guidelines and take corrective action in highlighted areas of risk
· Ensure all information requests are fulfilled accurately, within deadlines set
· Minimise stock loss by ensuring all Company Security Policies and Procedures are implemented correctly and followed
· Create and maintain a safe working environment for consumers ensuring that Company and Retailer Policies and Procedures are adhered to
· Ensures that all health & safety responsibilities and all areas of operational activity achieve a minimum overall grading of 'Acceptable' during audits.
Commerciality
· Manage daily replenishment, taking appropriate action where necessary
· Maximise sales performance by utilising all commercial reports before making commercial decisions
· Plan and deliver the visual merchandising layout, ensuring it is completed to guidelines and within agreed timescales
· Identify stock package issues, and take corrective action, informing the Area Manager when out of direct control
· Effectively manage all promotions and discounts ensuring they are actioned in line with Company guidelines
· Identify trends and make suggestions to enhance product performance.
Qualifications
. Experience in a fast⁃paced retail and/or consumer facing environment · Ability to drive self⁃development
· Commercial understanding and awareness of industry
· Effective communication, organisation and prioritisation skills
22.5hr Account Manager Clinique Boots Loughborough • Loughborough,GB-LCE,United Kingdom
Senior Account Manager - Team Leader - Payments£55-60k basic + bonus & benefitsHybrid working, London or Birmingham office plus working from homeOur client is an established international fin-tech ... Show more
As an eCommerce Account Manager - Amazon UK, you will be responsible for driving online sales and managing key accounts within the FMCG industry.This role requires expertise in Amazon Strategy and ... Show more
Senior Talent Partner @ Collinson (Delivered by Chapter 2) | BA Hons Fashion Management & Marketing.Collinson is the global, privately-owned company dedicated to helping the world travel with ease ... Show more
Seeking a motivated Sales Account Manager for a parts department in a growing organization, focusing on building client relationships in a busy, customer-focused environment. Show more
Entry-level Account Manager role for ambitious graduates on a structured sales scheme, focusing on client relationships and sales growth, with clear progression to Senior Account Partner within fou... Show more
Business Development Manager - Field Sales.Basic Salary | OTE £40,000+ | Uncapped Commission | Hybrid Company Car.Love meeting people, closing deals, and being rewarded for your hard work?.We're lo... Show more
ASSA ABLOY Biosite is seeking an Area Sales Manager to lead growth in the North London region.You will manage key accounts, pursue new business and promote enterprise solutions to contractors and r... Show more
Leave us a message and we will get back to you as soon as possible.I consent to storing and processing my personal data as outlined in the privacy policy.Northern Home Counties & East Anglia.Hugely... Show more
A growing health and beauty company is seeking a Field Based Sales Development Manager in London.The role involves driving brand growth, managing retailer relationships, and conducting product trai... Show more
Unyk Solutions is on the lookout for a Technical Sales Account Manager to join their team in Kent.This role emphasizes consultative and relationship-led sales, working closely with advanced enginee... Show more
Account Manager role focused on customer support, strategic expansion, and acquiring new clients in tech, finance, or legal sectors. Show more
Artemis Clarke Ltd is seeking an experienced Area Sales Manager for Ground Engineering Solutions.This permanent role offers a salary range of £50,000 to £60,000, and involves home-based work with U... Show more
This range is provided by This Is Prime.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Direct message the job poster from This Is Prime.UK Sout... Show more
A renowned charity is seeking an Area Operations Manager to provide leadership and support within the Wales, West, and Isle of Man region.This role involves managing lifeboat services, recruiting a... Show more
A creative healthcare agency in the UK is seeking an Account Director to lead client accounts, drive strategic project direction, and ensure high-quality campaign delivery.The ideal candidate will ... Show more
London Key Account Manager - On-Trade DrinksGlen Turner Company (part of La Martiniquaise-Bardinet) is one of the world's leading independent spirits groups, with a portfolio spanning whiskies, bra... Show more
We are currently recruiting for a Retail Manager to join our Volkswagen Dealership in Nuneaton.The working hours are Monday to Saturday, with a day off in the week and working Sundays on a rota bas... Show more
Commercial Account Manager — Field-based covering: SL, UK, TW, SW, KT, GU, SM, CR, RH postcodes.Marshalls is a market leader in natural stone and concrete hard landscaping products, supplying the c... Show more
A leading thermal systems provider in the UK is seeking an Engineering Manager to lead technical support, troubleshoot equipment issues, and ensure compliance with standards.The ideal candidate has... Show more
AIM Fresh Resourcing Partners | Food Industry Recruitment Specialists provided pay range.This range is provided by AIM Fresh Resourcing Partners | Food Industry Recruitment Specialists.Your actual ... Show more
