Senior Business Analyst (Credit Technology)

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

Role Overview

We are seeking a Senior Business Analyst to join the Credit Technology team at TP ICAP.

This role is central to the ongoing evolution of our Credit platforms and technology estate. The successful candidate will work closely with brokers, desk assistants, Product Managers, Product Owners, architects, engineers and senior business stakeholders to identify opportunities for improvement, define solutions and support delivery of both strategic change and day-to-day business priorities.

The role combines business analysis, problem solving and stakeholder engagement. Success requires a strong understanding of business workflows, the ability to investigate operational challenges, and the confidence to work across business and technology teams to deliver practical solutions. Acting as a bridge between business users and technology teams, you will help translate complex business needs into effective technology solutions while ensuring technology teams remain closely connected to user priorities and ways of working.

As Credit Technology embarks on a multi-year transformation programme, we are looking for an individual with curiosity, energy and a desire to understand how the business operates. The ideal candidate will be equally comfortable analysing business processes, investigating production issues, defining requirements and helping shape future technology capabilities.

Role Responsibilities

Business Analysis & Requirements

• Build and maintain a strong understanding of Credit business processes, trading workflows and operational requirements.

• Partner with brokers, desk assistants, Product Managers, Product Owners and technology teams to understand business priorities and identify opportunities for improvement.

• Gather, analyse and document business, functional and non-functional requirements.

• Translate business needs into clear user stories, process flows and actionable delivery outcomes.

• Support Product Managers and Product Owners in shaping priorities, defining scope and ensuring delivery remains aligned with business objectives.

• Support prioritisation by helping stakeholders evaluate business value, risks and dependencies.

• Challenge assumptions and existing processes to ensure proposed solutions address underlying business needs.

Business Support & Problem Solving

• Act as a trusted link between business users and technology teams.

• Investigate production issues, operational challenges and user feedback to identify root causes and drive resolution.

• Work closely with users to understand business processes, system usage and operational challenges, identifying opportunities to improve efficiency, usability and business outcomes.

• Analyse business processes and workflows to identify opportunities for simplification, automation and operational improvement.

Delivery & Change

• Work closely with Product Owners, architects and engineering teams throughout the delivery lifecycle.

• Ensure requirements are clearly understood and solutions remain aligned to business objectives.

• Support testing, business readiness and release activities where required.

• Perform functional validation and regression testing for releases where appropriate, particularly in areas where automated test coverage is still evolving.

• Identify and manage risks, assumptions, issues and dependencies.

• Contribute to the successful delivery of both transformational initiatives and incremental business improvements.

Transformation

• Support the ongoing evolution of Credit platforms, workflows and operating models.

• Analyse current-state processes and help define future-state solutions.

• Identify opportunities for simplification, automation and improved user experience.

• Help ensure technology solutions address genuine business needs and deliver measurable value to users.

• Contribute to the delivery of Credit Technology's transformation roadmap.

Team Contribution

• Build strong relationships across business and technology teams, acting as a trusted partner and helping bridge the gap between user needs and technical solutions.

• Share knowledge and insights gained through analysis, helping improve understanding of Credit business processes, workflows and priorities.

• Contribute to a collaborative environment where business and technology teams work together to solve problems and deliver meaningful outcomes.

Experience / Competences

Essential

• Proven experience as a Business Analyst within financial services, capital markets, trading or a technology-driven environment.

• Strong ability to analyse business problems and identify practical solutions.

• Experience gathering, documenting and communicating business requirements.

• Strong stakeholder management and communication skills.

• Ability to work effectively across both business and technology teams.

• Experience investigating complex issues and identifying root causes.

• Strong analytical and problem-solving capabilities.

• Ability to work independently, manage competing priorities, and meet tight deadlines.

• Experience working within Agile or iterative delivery environments.

• Strong written and verbal communication skills with the ability to translate complex concepts for different audiences.

Desired

• Experience within Credit markets, Fixed Income or electronic trading environments.

• Experience working directly with brokers, traders, desk assistants or front-office users.

• Understanding of trading workflows, market structure and electronic trading platforms.

• Knowledge of regulatory, compliance, risk or control-driven technology initiatives.

• Knowledge of product management practices, user story development and backlog management.

• Familiarity with Jira and Confluence.

• Understanding of technology delivery lifecycles, system integrations and data flows.

• Experience supporting business transformation or platform modernisation initiatives.

Role Band & Level: Manager, 6

#LI-Hybrid #LI-MID

Not The Perfect Fit?

Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.

Company Statement

We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.

Location

UK - 135 Bishopsgate - London