Talent.com
Ihateironing
Remote Customer Care Associate - Remote (Night Shift)Ihateironing • Preston, England
Remote Customer Care Associate - Remote (Night Shift)

Remote Customer Care Associate - Remote (Night Shift)

Ihateironing • Preston, England
15 days ago
Job type
  • Full-time
  • Remote
Job description
Description

About ihateironing

We are an exciting, fast-growing and innovative company with big ambitions winning multiple awards.

We make busy people's lives easier picking up their dirty laundry and delivering it back cleaned and ironed the next day.

Customer care is one of the most important aspects of our business and your role will be an integral part of our successful team. You must have a passion for customer service and will adopt the critical responsibility of ensuring the ihateironing experience is consistently excellent.

As our team continues to grow, we're looking for talented Customer Care Associates to join us. We welcome applications from individuals at different stages of their customer service careers.

There will be a three week training period in London, for which you must be able to attend. Travel and accommodation will be provided.



Requirements

We pride ourselves on outstanding customer care and we are looking for someone with the following characteristics, skills and experience to join our ever expanding and successful team:

  • Two year's minimum previous customer care experience
  • Excellent attention to detail
  • Well organised and punctual
  • A team player
  • Honesty and professionalism in everything you do
  • Working hard and additional hours and weekends when required
  • Dealing with 50+ calls on a daily basis
  • Troubleshooting issues that may arise
  • Handling customer complaints and providing appropriate solutions
  • Ability to think on your feet and use your own initiative
  • Liaising with dry cleaners and drivers to enable them to provide continued great service to our customers


Benefits
  • Competitive salary
  • Fully remote role
  • £20 monthly health and fitness subsidy
  • Eligible for a discretionary annual company bonus of up to £2,000.
  • Company pension
  • Paid accommodation for 3 weeks training in London
  • Subsidised laundry and dry cleaning
  • Opportunity for progression
  • Great working environment

Work Hours:

  • Monday to Friday: 5:00pm – 1:00am (UK time)
  • One Saturday in every two: 7:00pm – 12:00am
  • When working a Saturday shift, you will receive a day off during the week instead.
Create a job alert for this search

Remote Customer Care Associate - Remote (Night Shift) • Preston, England

Similar jobs

Compassionate Care Assistant – Day & Night Shifts

EasyInfoBlog.com LLCWarrington, England, GB
Full-time

LLC is seeking a Care Assistant at Adamstan House Nursing Home in Warrington.The role involves providing high-quality, compassionate care to residents, assisting with daily living activities, and e... Show more

 • Promoted

Care Assistant (Nights)

Aurem Care Shared Services LimitedPreston, England, GB
Part-time

Are you seeking an opportunity to make a positive impact in your local community?.Do you possess qualities such as compassion, approachability, and unwavering trustworthiness?.Have you had the priv... Show more

 • Promoted

Field Care Supervisor

Rainbow Care Solutions LtdSt Helens, England, gb
Full-time +1

Rainbow Care Solutions is a well-established home care provider, supporting people to live safely and independently in their own homes for over 20 years.Were looking for an experienced Field Care S... Show more

 • Promoted

Customer Care Agent (Collections)

Go Car Credit LimitedWarrington, England, GB
Full-time

Go Car Credit is a specialist motor finance lender supporting those with less than perfect credit scores to get behind the wheel.Our hire purchase deals don’t just get people a great car – they giv... Show more

 • Promoted

Optics Store Team Lead: Customer & Clinic Growth

Boots UKNorthwich, England, GB
Full-time

Boots Opticians is seeking an Assistant Manager to lead a diverse team across store operations and patient-facing clinical duties.You will work closely with the Store Manager to deliver the commerc... Show more

 • Promoted

Night Care Assistant - Compassionate Support for Residents

Aurem Care Shared Services LimitedPreston, England, GB
Full-time

Aurem Care Shared Services Limited is seeking caring individuals to join our team in Preston.The role involves providing personal care, social support, and creating positive memories for residents ... Show more

 • Promoted

Compassionate Home Care Pro — 1-Hour Visits

Home InsteadRuncorn, England, GB
Full-time

CQC Outstanding Rated Home Care Provider.Home Instead is the world’s leading provider of non-medical care and companionship services for older people.With an excellent reputation, our Team in Frods... Show more

 • Promoted

Day Shift Senior Care Assistant - Lead Care Team (NVQ3)

Dovehaven Care HomesWarrington, England, GB
Full-time

Dovehaven Care Homes in Warrington seeks a Clinical Senior Care Assistant for a full-time position.This role involves managing the care team, adhering to CQC guidelines, and providing high-quality ... Show more

 • Promoted

Market Research Associate - No Experience

Clubshop | USEccleston, St. Helens
Full-time

Discover The System Surveoo That’s Helping Newbies Earn Daily.Turn your free time into daily earnings by answering simple surveys.No product or tech skills needed.Join For Free And Start Earn... Show more

Complex Care Worker

Rainbow Care Solutions LtdSaint Helens, ENG, GB
Full-time

At Rainbow Care Solutions, were a well-established domiciliary care provider with over 20 years of experience and operate across our 5 branches.We've built a strong reputation for excellence, c... Show more

 • Promoted

Recruitment Partner (Freelance / Remote)

RecXchangeNewton-le-Willows, England, United Kingdom
Remote
Full-time

Recruitment Partner (Freelance / Remote).Independent / Flexible / Commission-Based.RecXchange is a global recruiter operating system designed for experienced recruiters and ambitious professionals ... Show more

 • Promoted

Remote Support Engineer – Night Shift

Schneider ElectricWarrington, England, GB
Remote
Full-time

Full-time, Shift-based (Night Shift).Connected Services / Remote Support.As an Engineer II, Digital Services Remote Operations within the Connected Services Hub, you will enhance customer electrica... Show more

 • Promoted

Retention Specialist – Customer Care & Churn Reduction

Brookson Group - (A People2.0 Company)Warrington, England, GB
Full-time

A leading contractor services provider is seeking a Retentions Advisor to retain customers expressing dissatisfaction.Responsibilities include investigating grievances, understanding customer needs... Show more

 • Promoted

Night-Shift Remote Support Engineer | BMS & Data Insights

Schneider ElectricWarrington, England, GB
Remote
Full-time

Schneider Electric is looking for an Engineer II to join their Digital Services Remote Operations team in Warrington.In this role, you will optimize system reliability through remote monitoring and... Show more

 • Promoted

Night Shift Care Assistant. Ribble Court Care Home

NHSPreston, England, GB
Full-time

We are seeking a caring and reliable.The successful candidate will support residents with their care needs throughout the night, ensuring they receive compassionate and responsive support tailored ... Show more

 • Promoted

Customer Service Representative Agent Work From Home - Remote Online Panelists

ApexFocusGroupSt Helens, Merseyside, GB
Remote
Full-time +3

Now accepting applicants for Focus Group studies.Earn up to £700 per week part-time working from home.Must register to see if you qualify.No customer service representative agent experience needed.... Show more

 • Promoted

Pharmacy OTC & Customer Care Specialist

UnipharmedtechLancashire, England, GB
Full-time

McCauley Health & Beauty Pharmacy in Blackpool is seeking a Pharmacy Healthcare Advisor to join our busy store on a full-time basis.You will manage the OTC counter, assist customers, and ensure exc... Show more

 • Promoted

Call Centre Representative Agent Work At Home - Part Time Paid Panelists

ApexFocusGroupWigan, Greater Manchester, GB
Remote
Full-time +3

Now accepting applicants for Focus Group studies.Earn up to £700 per week part-time working from home.Must register to see if you qualify.No call centre representative agent experience needed.Call ... Show more

 • Promoted

Palliative Virtual Ward Nurse - Remote Care & Coordination

St. Rocco's HospiceWarrington, England, GB
Remote
Full-time

A hospice in Warrington is seeking a Palliative Virtual Ward and Hub Staff Nurse responsible for ensuring high standards of care for patients.You will join the nursing team directly overseeing pati... Show more

 • Promoted

Night Care Team Lead - Complex Care & Dementia

Exemplar Health Care Group.Leigh, England, GB
Full-time

Senior Health Care Assistant at Lakeview Care Home in Leigh.This full-time position will involve working nights, delivering high-quality care to adults with complex and high-acuity needs.The succes... Show more