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Suffolk County Council
Health Business Centre AdvisorSuffolk County Council • Ipswich, England
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Health Business Centre Advisor

Health Business Centre Advisor

Suffolk County Council • Ipswich, England
13 days ago
Salary
£25,185.00 yearly
Job type
  • Permanent
Job description
  • Suffolk County Council * Address : Allington House, Ipswich, Suffolk IP4 4ER, hybrid working * Salary : £25,185 per annum (pro rata) * Hours : 30 hours per week (flexible working options available) * Contract : Permanent Join Suffolk County Councils Health Business Centre (HBC) and help make a real difference to children, young people and families across the county. As a Health Business Centre Advisor for our Health Visiting service, you will be part of a friendly, purpose driven team that provides a seamless first point of contact, accurate record keeping and timely support that enables clinicians to deliver the Healthy Child Programme. We will support you with flexible working options, induction and ongoing development, so you can grow your career while improving outcomes for families. Your role and responsibilities * Be a key member of the countywide HBC, our central coordination point for Health Visiting administration and a single point of contact for children, young people, families and partner agencies. * Provide a professional telephone and email service between 8 am and 5 pm (Monday to Friday), with flexibility to support early starts or later finishes within your working pattern. * Register and process all children aged 0-5 on clinical systems (SystmOne), ensuring timely, accurate data to meet service KPIs. * Support Health Visitors to deliver the Health Child Programme by organising and booking antenatal appointments, new birth, 6‑week checks, 1‑year and 2‑year developmental appointments in a timely way to support achievement of KPIs. * Build and maintain key relationships with Health Visitors and Healthy Child Practice Managers to ensure resources are used effectively to deliver the Healthy Child Programme. * Contribute to continuous improvement by following best practice, maintaining quality records and sharing ideas that enhance processes and customer experience. You will need * NVQ Level 2 (or equivalent experience) and a good standard of literacy and numeracy. * Excellent attention to detail and proven accuracy in data entry; strong IT skills (Microsoft Office and the confidence to learn new systems). * Clear, confident communication skills and a calm, customer focused approach. * Ability to plan, organise and prioritise in a busy, pressurised environment, meeting targets while working collaboratively across teams. * Understanding of confidentiality and data protection. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts. Benefits * Up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days. * Membership of a competitive Local Government Pension Scheme (LGPS). * Travel, lifestyle, health and wellbeing benefits. * Performance‑related annual pay progression, in addition to an annual cost‑of‑living pay increase. * Training and encouragement to expand your knowledge. * A variety of career development opportunities across our organisation. * Diverse and active staff networks. * Flexible working options, with the right to request flexible working from your first day. J-18808-Ljbffr
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Health Business Centre Advisor • Ipswich, England

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