Talent.com
Ihateironing
Remote Customer Care Associate - Remote (Night Shift)Ihateironing • Glasgow, Scotland
Remote Customer Care Associate - Remote (Night Shift)

Remote Customer Care Associate - Remote (Night Shift)

Ihateironing • Glasgow, Scotland
20 days ago
Job type
  • Full-time
  • Remote
Job description
Description

About ihateironing

We are an exciting, fast-growing and innovative company with big ambitions winning multiple awards.

We make busy people's lives easier picking up their dirty laundry and delivering it back cleaned and ironed the next day.

Customer care is one of the most important aspects of our business and your role will be an integral part of our successful team. You must have a passion for customer service and will adopt the critical responsibility of ensuring the ihateironing experience is consistently excellent.

As our team continues to grow, we're looking for talented Customer Care Associates to join us. We welcome applications from individuals at different stages of their customer service careers.

There will be a three week training period in London, for which you must be able to attend. Travel and accommodation will be provided.



Requirements

We pride ourselves on outstanding customer care and we are looking for someone with the following characteristics, skills and experience to join our ever expanding and successful team:

  • Two year's minimum previous customer care experience
  • Excellent attention to detail
  • Well organised and punctual
  • A team player
  • Honesty and professionalism in everything you do
  • Working hard and additional hours and weekends when required
  • Dealing with 50+ calls on a daily basis
  • Troubleshooting issues that may arise
  • Handling customer complaints and providing appropriate solutions
  • Ability to think on your feet and use your own initiative
  • Liaising with dry cleaners and drivers to enable them to provide continued great service to our customers


Benefits
  • Competitive salary
  • Fully remote role
  • £20 monthly health and fitness subsidy
  • Eligible for a discretionary annual company bonus of up to £2,000.
  • Company pension
  • Paid accommodation for 3 weeks training in London
  • Subsidised laundry and dry cleaning
  • Opportunity for progression
  • Great working environment

Work Hours:

  • Monday to Friday: 5:00pm – 1:00am (UK time)
  • One Saturday in every two: 7:00pm – 12:00am
  • When working a Saturday shift, you will receive a day off during the week instead.
Create a job alert for this search

Remote Customer Care Associate - Remote (Night Shift) • Glasgow, Scotland

Similar jobs

Work From Home Travel Support Associate

Kim Luxe TravelGlasgow, Scotland, GB
Remote
Full-time

We are seeking a Work From Home Travel Support Associate to assist travelers throughout the planning and preparation of their trips.In this remote role, you will provide helpful guidance, support t... Show more

 • Promoted

Impactful Risk Advisory Senior Associate - Insurance & AWM

PwC UKGlasgow, Scotland, GB
Full-time

A leading professional services firm in Glasgow is seeking a Senior Associate for their Insurance & Asset & Wealth Management division.This role involves delivering client-facing advisory engagemen... Show more

 • Promoted

Work From Home Fast & Serious 100% Free - No experience

Clubshop | USGlasgow, Scotland
Remote
Full-time

Discover The System Surveoo That's Helping Newbies Earn Daily.Turn your free time into daily earnings by answering simple surveys.No product or tech skills needed.Join For Free And Start Earning No... Show more

Paid Online Survey Participant - No Experience

Clubshop | USClydebank, West Dunbartonshire
Full-time

Discover The System Surveoo That’s Helping Newbies Earn Daily.Turn your free time into daily earnings by answering simple surveys.No product or tech skills needed.Join For Free And Start Earn... Show more

Remote Travel Care Specialist - Flexible Hours & Growth

Kim Luxe TravelGlasgow, Scotland, GB
Remote
Full-time

A travel support company is seeking a Work From Home Travel Care Representative to assist clients throughout their travel journey.This role includes communicating with clients, confirming travel de... Show more

 • Promoted

Market Research Associate - No Experience

Clubshop | USPartick, Glasgow City
Full-time

Discover The System Surveoo That’s Helping Newbies Earn Daily.Turn your free time into daily earnings by answering simple surveys.No product or tech skills needed.Join For Free And Start Earn... Show more

Night Care Assistant – Reablement in the Community (Fife)

Cera CareScotland, GB
Full-time

Cera Care is seeking compassionate community carers to support clients across Fife, Scotland.The role includes assisting with personal care, medication, and meal preparation while travelling betwee... Show more

 • Promoted

Waking Night Care Pro — Compassionate Home Support

Home InsteadScotland, GB
Full-time

A leading care provider in Scotland is seeking Waking Night Care Professionals to support clients through the night with personal care and companionship.The role requires a caring, reliable individ... Show more

 • Promoted

Relief Care Shift Leader — Flexible Pay & Growth

Parklands Care HomesScotland, GB
Full-time

Parklands Care Homes is looking for a dedicated Relief Shift Leader in Scotland.Your role will involve supporting the care and wellbeing of residents while leading a team in a dynamic environment.I... Show more

 • Promoted

Call Centre Representative Agent Work At Home - Part Time Paid Panelists

ApexFocusGroupGlasgow, Glasgow, GB
Remote
Full-time +3

Now accepting applicants for Focus Group studies.Earn up to £700 per week part-time working from home.Must register to see if you qualify.No call centre representative agent experience needed.Call ... Show more

 • Promoted

Patient Flow Coordinator: Calm, Precise Care Navigator

ACESGlasgow, Scotland, GB
Full-time

A healthcare provider in Glasgow is seeking a Patient Flow Coordinator to ensure effective patient scheduling and care coordination.This role emphasizes detailed scheduling, compassionate support, ... Show more

 • Promoted

Care Assistant – Day/Night Shifts | Competitive Pay

Athenia RecruitmentGlasgow, Scotland, GB
Full-time

A leading care recruitment agency in Scotland is seeking dedicated Care Assistants for a care home in East Kilbride, Glasgow.The successful candidates will work both day and night shifts, helping i... Show more

 • Promoted

Customer Service Representative Agent Work From Home - Remote Online Panelists

ApexFocusGroupGlasgow, Glasgow, GB
Remote
Full-time +3

Now accepting applicants for Focus Group studies.Earn up to £700 per week part-time working from home.Must register to see if you qualify.No customer service representative agent experience needed.... Show more

 • Promoted

Customer Success Associate

Marsh McLennanGlasgow, Scotland, GB
Full-time

We are seeking a talented individual to join our Customer Success team at Mercer Wealth.This role will be based in Glasgow.This is a hybrid role that has a requirement of working at least one day p... Show more

 • Promoted

Veterinary Customer Care Specialist

Nutramax LaboratoriesScotland, GB
Full-time

A leading veterinary services provider in Lancaster is seeking a Veterinary Customer Support Representative to handle incoming calls and various customer service inquiries.Responsibilities include ... Show more

 • Promoted

Remote Travel Marketing Associate – Content & Growth

DestinytravelGlasgow, Scotland, GB
Remote
Full-time

Destiny&Co is seeking a Travel Marketing Associate to blend personalized travel consulting with modern content creation and online marketing strategies.You will guide clients through travel decisio... Show more

 • Promoted

Hybrid Customer Success Associate – Glasgow

Marsh McLennanGlasgow, Scotland, GB
Full-time

A leading global firm is seeking a talented individual to join their Customer Success team in Glasgow.This hybrid role involves handling customer enquiries across various channels, managing a portf... Show more

 • Promoted

Care Assistant Wakening Nights

Home InsteadScotland, GB
Full-time

Home Insteadis the world’s leading provider of Personal care and companionship services for older people.This is to allow individuals to lead fulfilled lives in safe and familiar surroundings where... Show more

 • Promoted

Remote Travel Concierge | Flexible Hours & Training

ElevationtravelpartnersGlasgow, Scotland, GB
Remote
Full-time

A travel services company is seeking a Work-From-Home Travel Representative to assist clients before, during, and after their trips.This remote role requires excellent communication skills, and cus... Show more

 • Promoted

Memory Care Support Specialist

QSL ManagementScotland, GB
Full-time

QSL Management is seeking a Personal Assistant for The Barclay at Midlothian in Scotland.The role involves supporting our assisted living and memory care residents with daily activities, ensuring t... Show more