We are recruiting for a 1st Line Network Support Engineer to join a growing managed services team supporting a range of customer environments.
You will be the first point of contact for technical incidents and service requests, responsible for logging and prioritising tickets, completing initial troubleshooting, keeping customers updated and escalating more complex issues to the appropriate support team.
We are looking for someone with:
Experience within an MSP or managed services environment would be particularly useful, along with exposure to Cisco, Juniper, Fortinet or Palo Alto technologies.
This is a remote role; however, occasional travel to client sites will be required. Candidates must therefore hold a full UK driving licence.
This is an excellent opportunity for someone looking to develop their networking career within a supportive and technically focused environment.
...1st Line Network Support Engineer • Liverpool, Merseyside, UK
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