Compliance Officer

Location: Hybrid/Kings Hill, Kent Salary/package: £25,948.96 per annum Contract type: Permanent Hours: Full time, 37 hours per week Connect2Kent are looking for a Compliance Officer with strong time management skills and a proactive working style to join their team. This is a role where attention to detail, judgement and collaboration are essential, with responsibility for monitoring compliance status, managing renewals, and supporting brands to meet required standards. Who we are Recruitment Partnerships is a Division within Commercial Services Group (CSG) , providing recruitment and workforce solutions to Kent County Council and a number of other Councils across the country. As part of CSG, we deliver high-quality, flexible recruitment services that support public sector organisations with their workforce needs, ensuring efficiency, compliance and exceptional service delivery. Why this role matters The successful candidate will play a key role in ensuring candidates are onboarded efficiently, accurately and in line with legislative and regulatory requirements. Your work will directly support safe, compliant placements and positive experiences for candidates and internal teams. What you'll be doing Managing day‑to‑day compliance activity to ensure checks and onboarding tasks are completed within agreed SLAs. Supporting the effective use of compliance systems to improve efficiency and reduce manual effort. Processing, verifying and renewing compliance documentation in line with legislation and internal standards. Monitoring candidate compliance status and ensuring all required documentation is obtained and validated. Responding to compliance queries and managing central inbox activity with timely, accurate communication. Monitoring expiry reports and ensuring renewals are actioned within required timeframes. Escalating issues that may impact compliance, service delivery or onboarding timelines Identifying training needs and recommending solutions to address knowledge gaps across brands. Reviewing and signing off candidate files to support adherence to legislative and regulatory requirements. Planning and leading compliance catch‑up calls and documenting actions and minutes. What we’re looking for Proven compliance experience in HR or Administration. Experience using CRM or database systems for compliance or screening. Customer service experience and the ability to communicate clearly with internal and external stakeholders. Strong IT skills, particularly Microsoft Office packages. Ability to work under pressure and meet tight deadlines. A solution‑orientated approach with the ability to challenge processes constructively. Confidence in highlighting non‑conformance and supporting corrective action. What you’ll get in return Salary of £25,948.96 per annum. 25 days annual leave, rising to 27 after 4 years. Birthday Day Off. One concessionary day during the Christmas period. Pension scheme with 4% employer contribution. Life assurance cover (4x salary). Additional benefits including retail and gym discounts, health cash plan and cycle to work scheme. Volunteer days and access to a comprehensive wellbeing programme. Tailored learning and development support with real opportunities to progress. Why CSG? CSG is the UK’s largest local authority-owned trading company (LATCO), generating over £800 million in revenue per annum and supporting more than 16,000 education and public sector customers globally. We are growing through a combination of organic development, acquisitions and strategic partnerships. Our businesses deliver services across education, IT, HR, legal, energy, procurement and more, all focused on delivering meaningful impact. As a locally owned organisation, we take pride in reinvesting a significant proportion of our profits into frontline services, helping strengthen the communities we serve. Inclusion & Accessibility We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds. As a member of Inclusive Employers and a Working Families Employer, we are actively building an environment that supports inclusion, flexibility and belonging for all colleagues. We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.