Customer Service Resolution Officer
Location: Stafford (Office Based)
Salary: £15.00 - £20.00 per hour (depending on payment type)
Contract: Temporary (with potential opportunities available)
Hours: Full-time - 36 hours per week
Following opening hours:
Sellick Partnership are supporting a well-established housing association to recruit a proactive and customer-focused Customer Service Resolution Officer to join their Customer Experience team in Stafford. If you're an experienced customer service professional who enjoys solving problems, supporting customers through challenging situations and making a genuine difference, we'd love to hear from you.
This is a varied and rewarding role where you'll be the first point of contact for customers, taking ownership of enquiries and resolving issues quickly and effectively while delivering an exceptional customer experience.
As a Customer Service Resolution Officer, you'll provide a high-quality first-contact resolution service across a range of communication channels. You'll work closely with colleagues across the organisation to resolve enquiries, coordinate repairs, support customers thro...
Customer Service Resolutions Officer • Staffordshire, Staffordshire, UK
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