Schools Marketing Manager

Description

Location: London Hybrid

Salary: up to 43000 per year

About us

At Arbor we are committed to improving the working lives of school staff by transforming the way schools operate. Our school management systems empower over 12500 schools and trusts to use data effectively and create happier more productive working environments. We believe that schools should be joyful places to work and learn and our tools are designed to support this vision.

About the role

We are seeking a Schools Customer Marketing Manager to join our Demand Generation Marketing team. This role is focused on generating leads from Arbor schools to support our upsell cross sell and renewals goals. You will work closely with Sales Customer Success and Product to design and execute marketing campaigns - if youre collaborative and a good team player this is the role for you.

Core responsibilities

• Develop and implement customer marketing strategies focused on generating upsell and cross sell elads from Arbor schools.
• Work with the Renewals team to create and deliver our Renewals Marketing programme.
• Collaborate with Sales Customer Success and Product teams to identify customer needs and translate them into effective marketing campaigns.
• Create and manage targeted email marketing programmes webinars user groups and other engagement activities tailored for school customers.
• Analyse campaign performance and customer data to continuously improve marketing activities and customer experience.
• Develop customer success stories and case studies that showcase the value of our products for schools.
• Manage key marketing platforms such as Hubspot and Gainsight to support segmentation campaign automation and customer journey mapping.
• Collaborate with the broader marketing team to ensure consistent brand messaging and voice.

Requirements

About you

• Experience in customer marketing preferably within the education or SaaS sectors.
• Strong understanding of B2B marketing principles with an ability to create engaging campaigns that drive customer retention and product adoption.
• Excellent communication skills both written and verbal with the ability to craft compelling customer stories and messaging.
• Experience using marketing automation tools and CRM systems such as Hubspot Salesforce and Gainsight.
• Data-driven mindset with ability to analyse campaign metrics to optimise marketing effectiveness.
• Ability to work collaboratively across teams managing multiple projects and priorities efficiently.
• Passion for education and understanding of the challenges faced by schools is highly desirable.
• Strong organisational skills and attention to detail with a proactive can-do attitude.

Benefits

What we offer

The chance to work alongside a team of hard-working passionate people in a role where youll see the impact of your work everyday. We also offer:

• A dedicated wellbeing team who champion initiatives such as mindfulness lunch n learns manager training mental health first aid training and much more!
• 32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company wide days given over Easter Summer & Christmas
• Life Assurance paid out at 3x annual salary
• Comprehensive wellness benefit provided by AIG Smart Health which provides a 24/7 virtual GP service Mental health support Counselling and personalised Health Checks
• Private Dental Insurance with Bupa
• Salary sacrifice Pension provided by Scottish Widows
• Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay
• 5 free return to work maternity coaching sessions helping you adapt to this new exciting time of life!
• Access to services such as Calm and Bippit (financial wellbeing coaching)
• All of our roles champion flexible working and we are happy to discuss what this means to you
• Social committees that plan team office and company wide events to bring people together and celebrate success
• Dedicated professional development training budget (CPD courses upskilling resources professional memberships etc)
• Volunteer with a charity of your choice for a day each year

Interview process

1. Phone screen
2. 1st stage
3. 2nd stage

We are committed to a fair and comfortable recruitment process so if you require any reasonable adjustments during your application or interview process please reach out to a member of the team at .

Our commitment is also backed by our partnership with Neurodiversity Consultancy Lexxic who provide us with training support and advice.

Arbor Education is an equal opportunities organisation

Our goal is for Arbor to be a workplace which represents celebrates and supports people from all backgrounds and which gives them the tools they need to thrive - whatever their ambitions may be so we support and promote diversity and equality and actively encourage applications from people of all backgrounds.

Refer a friend

Know someone else who would be good for this role You can refer a friend family member or colleague if they are offered a role with Arbor we will say thank you with a voucher valued up to 200! Simply email:

Please note: We are unable to provide visa sponsorship at this time.

Required Experience:

Manager

Employment Type : Full-Time
Department / Functional Area: Marketing
Experience: years
Vacancy: 1