Client Partner UK

As a Client Partner you are the face of Ebiquity to your clients. You are the trusted advisor commercial lead and relationship owner building long-term partnerships that help clients maximise the value of their media investments and achieve their business ambitions.

You are passionate about clients and energised by developing relationships creating opportunities and delivering commercial impact. You thrive on understanding your clients challenges asking the right questions and bringing together Ebiquitys expertise to solve their most important business problems.

Working across a portfolio of strategic accounts you combine deep media knowledge with commercial acumen to help clients understand not only what is happening but why it matters and what they should do next. You turn complex analysis into clear actionable recommendations that influence decision-making and drive growth.

As the primary commercial contact for your clients you are constantly looking for opportunities to deepen relationships expand Ebiquitys services and create value for both your clients and the business. You play an active role in winning new clients representing Ebiquity in the market and championing our independent insight-led approach.

Internally you collaborate across teams to ensure clients benefit from the full breadth of Ebiquitys capabilities while maintaining the highest standards of delivery commercial discipline and client experience.

Key Responsibilities

Revenue growth and new business


Deliver profitable revenue growth across an agreed portfolio of clients with a clear-eyed focus on commercial impact alongside client value


Spot and develop opportunities to deepen client relationships across Media Performance Effectiveness and the broader Ebiquity offer


Play an active and visible role in new business from early prospecting through to RFP responses proposal writing and pitch delivery


Strategic client partnership


Build genuine senior-level relationships with client stakeholders becoming the advisor they want in the room for the conversations that matter


Keep the focus of all deliverables and insight on strategic outcomes not just measurement for its own sake


Develop a deep understanding of your clients businesses their operating models and the internal pressures they are navigating


Provide clear credible evidence-based recommendations that help clients cut through complexity and make better decisions


Challenge clients and their agencies constructively when it serves their interests because that is what a trusted partner does


Account and project management


Take ownership of project delivery across your portfolio keeping work on time on budget and within scope


Use project management processes and tools to maintain commercial rigour and keep internal teams aligned


Building Ebiquitys reputation and brand


Contribute to thought leadership and represent Ebiquity as a credible media expert at industry events and client forums


Foster a collaborative positive environment within the Client Success team


Build strong relationships across the business particularly with Marketing Effectiveness and other specialist teams so that clients experience a joined-up Ebiquity rather than a series of separate conversations


Communicate with confidence and clarity across senior internal and external audiences

Skills Knowledge and Expertise

What you will bring

You have at least ten years of experience working in media combining real commercial instincts with a genuine passion for the craft. You are the kind of person who earns trust quickly asks the right questions and is not afraid to have a difficult conversation when it is in the clients best interest. More specifically you bring:
Experience in paid media experience is mandatory Deep expertise in media and performance measurement and a strong grasp of how media metrics connect to broader business outcomes A proven track record of delivering high-quality insight-led client work at a senior level Experience leading and supporting new business pitches proposals and growth initiatives The confidence to constructively challenge agencies and clients on performance and effectiveness Excellent communication and storytelling skills particularly with senior audiences The ability to navigate complex organisations and manage competing stakeholder priorities with composure A genuine curiosity about where the industry is heading and the commercial thinking to translate that into relevant advice for clients

How we will measure success

Revenue growth against agreed targets across your client portfolio Retention and growth of allocated accounts Client satisfaction scores Contribution to new business wins The degree to which Marketing Effectiveness and Media Performance are integrated within your client work Consistent commercially rigorous account and project management

Benefits

We are a global fast-growing company which offers a variety of opportunities for you to develop your skill set and exchange for your contribution we can offer you:

A competitive salary and benefits

Generous annual leave including an extra day off for your birthday

Full work from home or hybrid working based in London

Ebiquity aims to create a workplace that is open and supportive and free of discrimination and prejudice. We want the best talent available regardless of race religion gender gender reassignment sexual orientation marital status pregnancy disability or age.






Employment Type : Full-Time
Experience: years
Vacancy: 1