VP, Client Enablement

About WPP Media

WPP is the trusted growth partner for the worlds leading brands. With exceptional talent trusted data and intelligence and world-class partnerships all united by ourpioneeringagentic marketing platform WPP Open we help clients navigate change capture opportunity and deliver transformational growth.

WPP Media is WPPs AI-driven media operating unit bringing together media data and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence clients see exactly where how and why their media investment is working.

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2837 - VP Client Enablement - GCS

Role Summary and Impact

Data Technology and Analytics is WPPs global data products and technology company. Were on a mission to transform marketing by building the fastest most connected data platform that bridges marketing strategy to scaled activation.

We work with agencies and clients to transform the value of data by bringing together technology data and analytics capabilities. We deliver this through the Open Media Studio an AI-enabled media and data platform for the next era of advertising.

Were endlessly curious. Our team of thinkers builders creators and problem solvers are over 1000 strong across 20 markets around the world.

VP Enablement (Clients)

We are seeking a VP of Client Enablement to oversee enablement activities across a portfolio of client accounts within the Open Media Studio ecosystem. This role is ideal for someone who thrives in a hands-on environment working closely with clients agencies and internal teams to drive adoption engagement and measurable value from DTAs products. You will be responsible for ensuring that enablement plans are executed effectively that client teams are trained and supported and that feedback loops are established to continuously improve the client experience. You will work alongside regional and global enablement leaders to ensure your clusters enablement efforts align with DTAs broader business objectives.

Skills and Experience

• Client Enablement Oversight: Manage enablement programs for a portfolio of smaller client accounts within your cluster. Ensure clients are onboarded effectively trained on OMS products (including Open Media Assistant and Open Intelligence) and supported through adoption phases. Partner with account teams to identify opportunities to expand product usage and deliver measurable business impact.
• Hands-On Enablement Delivery: Conduct product walkthroughs demos and training sessions tailored to client needs. Support change management initiatives to help client teams transition to OMS-enabled workflows. Provide practical guidance and best practices to drive day-to-day adoption.
• Collaboration & Liaison: Act as the primary enablement contact for your cluster connecting clients with product engineering and data strategy teams. Gather and relay client feedback to inform product improvements and roadmap priorities. Coordinate with regional enablement peers to share learnings and ensure consistency across accounts.
• Cross-Studio Integration & Ownership: Facilitate integration with the Open team on cross-studio deployments ensuring seamless coordination between Open Media Studio and other WPP studios within client workflows. Uphold governance models for cross-studio global client solutions eliminating operational gaps and inefficiencies. Represent OMS Enablement in relevant cross-studio workstreams (e.g. pilots joint initiatives) to drive alignment accelerate deployment readiness and ensure consistent high-quality execution across markets.
• Performance Tracking & Reporting: Monitor adoption metrics engagement levels and client satisfaction within your cluster. Identify trends and areas for improvement and work with the regional enablement lead to adjust strategies accordingly.
• Support for Growth & Retention: Assist in new business pitches and client retention efforts by showcasing OMS capabilities. Develop enablement materials case studies and success stories that highlight value delivered to clients.

WHAT YOU WILL NEED

• Experience in client enablement customer success or training within a technology or data-driven organization.
• Strong understanding of technology platforms and ability to act as a confident product advocate.
• Excellent communication and interpersonal skills with the ability to build trust and influence stakeholders.
• Ability to work collaboratively across functions and manage multiple client priorities.
• Analytical mindset with the ability to interpret adoption data and translate insights into action.
• Familiarity with media planning and buying workflows is a plus but not required.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment toBe Extraordinary investing in our employees to inspire transformational creativity. We alsoLead Optimisticallyfirmly believingin andChampioning Growth and Developmentfor every individual. This commitment allows WPP Media employees toleveragethe extensive global WPP Media & WPP networks to pursue their passions build vital professional connections and learn at thecutting edgeof marketing and advertising.

WeCreate an Open environmentbuilt on trust and respect where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office eventsshowcasingteam wins sharing thought leadership and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment including competitive medical group retirement plans vision and dental insurance significant paid time off preferential partner discounts and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens whenweretogether fostering creativity collaboration and connection in this open and supportive a hybrid approach with teams in the office around four days a week. If yourequireaccommodations or flexibility please discuss this with the hiring team during the interview process.

Please note this is a UK based role and requires individuals to have the right to work in this location

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Required Experience:

Exec

Employment Type : Full Time
Experience: years
Vacancy: 1