Partner Growth Sales Manager

Position Summary

ThePartner Growth SalesManageris responsible formanaging and growingDiligentsportfolio ofGrowthreseller referral and advisory partners that do not require dedicated strategic alliance management. This role is accountable formaintainingpartner-generated revenue increasing cross-sell and upsell opportunities and ensuring partnersremainengaged informed and enabled onDiligentssolutions and go-to-market priorities.

The role serves as the primary relationship owner for a high-volume portfolio of partners driving scalable partner success while ensuring assigned partnersremaincurrent with partner program requirements certifications and implementation readiness necessary toparticipateinDiligentsimplementation and subcontracting ecosystem.

Key Responsibilities

Partner Relationship Management

• Serve as the primary business contact for a portfolio of reseller referral and advisory partners.
• Maintain regular communication through business reviews webinars newsletters and virtual meetings.
• Ensure partners understandDiligentsstrategy product roadmap and go-to-market priorities.
• Act as the primary escalation point for partner questions and commercial support.

Revenue Growth & Pipeline Development

• Own revenue performance across the assigned partner portfolio.
• Identifyopportunities to expand existing partner business through:
• Cross-sellingadditionalDiligentsolutions
• Upselling enterprise capabilities
• Renewals expansion and customer growth
• Drive partner pipeline creation through enablement initiatives and partner campaigns.
• Work with Sales to support partner-led opportunities requiring direct sales engagement.

Partner Enablement

• Ensure partnersremainknowledgeable onDiligentproducts positioning and solution updates.
• Coordinate product education sales enablement and go-to-market messaging with internal teams.
• Promote partner participation in webinars enablement sessions and product launches.
• Increase partner self-sufficiency through scalable education and communication programs.

Partner Program Compliance & Implementation Readiness

• Ensure assigned partnersremaincurrent with Partner Program requirements necessary tomaintaingood standing within theDiligentecosystem.
• Monitor partner completion of required implementation certifications product training and recertification requirements coordinating with the Partner Program team as needed.
• Proactively engage partners whose certifications or program requirements are nearingexpirationtomaintaineligibility for implementation and subcontracting opportunities.
• Communicate new product releases implementation updates andenablementresources that support implementation readiness.
• Work with the Professional Services and Partner Program teams to ensure partners understandDiligentimplementation standards andmaintainthe qualificationsrequiredtoparticipatein subcontracted delivery engagements.
• Maintainaccuraterecords of partner certifications capabilities and program status escalating compliance risks whenappropriate.

Cross-Functional Collaboration

• Partner closely with Sales Customer Success Marketing Professional Services Partner Programs and Product teams to support partner success.
• Ensure smooth engagement between partners and internal teams while reinforcingDiligentspartner engagement model.
• Advocate for partner needs whilemaintainingalignment with company policies and program governance.

Performance Management

• Track partner revenue pipeline certifications and engagement metrics.
• Maintain CRM and PRM data accuracy.
• Identifyinactive partners and execute reactivation plans.
• Recommend partners for increased investment or program changes based on performance and engagement.

Qualifications

• 5 years of channel sales partner management alliances or indirect sales experience.
• Previousexperience in GRC or audit preferred.
• Experience working with reseller referral advisory or channel partner ecosystems.
• Strong understanding of SaaS partner sales motions and indirect go-to-market models.
• Excellent relationship management communication and organizational skills.
• Ability to manage a high volume of partners through scalable engagement models.
• Experience with Salesforce PRM platforms partner enablement tools and certification tracking is preferred.

Key Success Metrics

• Partner-generated revenue growth
• Partner-sourced and partner-influenced pipeline
• Cross-sell and upsell revenue through assigned partners
• Partner renewal retention and expansion
• Partner engagement and enablement participation
• Percentage of assigned partnersmaintainingrequired certifications and program compliance
• Percentage of implementation-qualified partners eligible for subcontracting opportunities
• Accuracy of partner data and certification records
• Overall partner satisfaction and responsiveness

About Us

Diligent is the AI leader in governance risk and compliance (GRC) SaaS solutions helping more than 1 million users and 700000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk build greater resilience and make better decisions faster.

At Diligent were building the future with people who think boldly and move fast. Whether youre designing systems that leverage large language models or part of a team reimaging workflows with AI youll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge but as an opportunity. The future belongs to those who keep learning and we are building it together. At Diligent youre not just building the future - youre an agent of positive change joining a global community on a mission to make an impact.

Learn more or follow us onLinkedInandFacebook

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people.Diligent offers a flexible work environment global days of service comprehensive health benefits meeting free days generous time off policy and wellness programsto name a few
• We have teams all over the world. We may be headquartered in New York City but we have office hubs in Washington D.C. Vancouver London Galway Budapest Munich Bengaluru Singapore and Sydney.
• Diversity is important to us. Growing maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team facilitate dialogue and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology insights and connections they need to drive greater impact and accountability to lead with purpose. Our employees are passionate smart and creative people who not only want to help build the software company of the future but who want to make the world a more sustainable equitable and better place.

Headquartered in New York Diligent has offices in Washington D.C. London Galway Budapest Vancouver Bengaluru Munich Singapore and Sydney. To foster strong collaboration and connection this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations you will be expected towork onsite at least 50% of the time.We believe that in-person engagement helps drive innovation teamwork and a strong sense of community.

We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race color religious creed sex national origin ancestry citizenship status pregnancy childbirth physical disability mental disability age military status protected veteran status marital status registered domestic partner or civil union status gender (including sex stereotyping and gender identity or expression) medical condition (including but not limited to cancer related or HIV/AIDS related) genetic information or sexual orientation in accordance with applicable federal state and local also consider qualified applicants regardless of criminal histories consistent with legal requirements. See alsoDiligents EEO Policy and Know Your are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us at .

At Diligent we recognize the value of a diverse global workforce. Visa sponsorship may be available for select positions based on business needs and specific role requirements. Sponsorship decisions are evaluated on a case-by-case basis and eligibility should not be assumed for all opportunities.

Please find the link to our candidate privacy policy here: all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.

Required Experience:

Manager

Employment Type : Full Time
Experience: years
Vacancy: 1