Job Title: Florist Intern
Department: Florist at The Savoy
Inspired and supported by: Creative Floral Design Manager
Temporary Work: 5th of October 2026 to 8th of January 2027
Salary: Minimum wage + service charge
Your purpose will be:
To be responsible for exceeding our guest expectations on a day-to-day basis within our Florist department.
Assisting with daily tasks with retail shop, workroom, online orders and guest communication
You will be accountable for:
To ensure the flower shop and department meets the hotel brand & 5-star luxury standards.
To ensure all guest flower requests are met with professional service.
To take ownership of any guest request encountered to completion.
To prepare all guest order requests as a priority and deliver to guest rooms.
To ensure display stands are up to standard daily including pricing in flower shop.
To assist with our guest orders as direct contact in a polite and helpful manner with genuine interest
To ensure guests are charged through our POS system.
To ensure all guest requests have a trace, alert and preference on profile updated.
To be passionate, creative and encourage all upsell and revenue opportunities.
To ensure stock levels are maintained, organised and monitored.
To assist Savoy Flowers Team with adhoc duties as required, especially at peak times
To work in a clean and tidy manner, clearing away things you are no longer using.
Keep the floors clean and dry to avoid any slips or falls.
To maintain and clean retail areas in the shop
To maintain amicable and co-operative working relations with other departments.
To comply with all Food Hygiene and Safety legislation, using working practices that are safe and sensible to your colleagues and to yourself.
Act in accordance with fire, health and safety regulations and follow the correct procedures when the situation arises.
To carry out additional tasks as instructed and by reasonable request from the leadership team.
Adhere to all Savoy policies and procedures as outlined by the hotel.
Be an active colleague of the Savoy team in our mission of ‘Turning Moments into Memories’ for our guests.
What you will need to do in this role?
1 year experience in Luxury London Retail or Hospitality Industry.
Outstanding communication skills, both written & verbal.
A confident & dynamic speaker, able to communicate and interact effectively with all levels of an organization.
Enthusiastic and positive personality with the ability to build trusting relationships with others.
Proven organizational skills, works well on their own. Able to set and meet deadlines with quality results.
Applicable job related skills as per Accountable Duties
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
What’s in it for you?
Exclusive discounts:
Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included)
50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants
20% off at other Gordon Ramsay restaurants and Restaurant 1890
Colleague restaurant, interfaith prayer room and wellness room
Laundry services for all colleagues
Gym access
Local discounts for F&B and retail
Florist Intern at The Savoy Hotel • London, England, United Kingdom
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