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Service and Warranty AdministratorHTC • Belvedere, Kent, UK
Service and Warranty Administrator

Service and Warranty Administrator

HTC • Belvedere, Kent, UK
27 days ago
Job type
  • Full-time
Job description

HTC is a long-established, privately owned group that has been at the forefront of the UK commercial vehicle industry since 1970. As one of the original DAF franchises, we have grown into a powerhouse within the Ballyvesey Holdings Ltd family. We proudly represent industry leaders including DAF Trucks, FiatPro, and Maxus, providing world-class vehicle sales and aftersales support.

We are currently looking to recruit for an experienced Service and Warranty administrator to join our team in Belvedere.

Main Purpose of Job:

  • To oversee service/warranty and PFL invoice procedures ensuring compliance to Manufacturers' policy and procedures.
  • To process all service/warranty and PFL job cards to ensure maximum profitability for each repair and full compliance with the manufacturers' requirements.

Individual Key Objectives:

  • To check and raise retail pro-forma invoices for quotation and passing to the customer.
  • To co-ordinate the closing of purchase order numbers.
  • To reconcile warranty and Paccar Finance Limited (PFL) self-billing invoices (SBIs).
  • To raise warranty and PFL credit notes for customer accounts.
  • To investigate and resolve CCM queries for warranty and PFL accounts.
  • To carry out warranty and PFL risk assessments on claims submitted.
  • Check daily workshop work in progress (WIP) levels and strive to maintain WIP levels below 250 hours.
  • To man...
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Service and Warranty Administrator • Belvedere, Kent, UK

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