Solus - an Aviva company is seeking a 1st Line IT Engineer to join the Service Desk, supporting 2,500+ users across 40+ sites. You will be the first contact for colleagues and clients using Evolve, triaging issues and escalating when needed.
The role offers exposure to Microsoft 365, Azure, Intune and HaloITSM within a growing team. You’ll work closely with 1st, 2nd and IT Field Engineers, contribute to onboarding/offboarding, and help improve processes with documentation and knowledge sharing,
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1st Line IT Support Engineer - Service Desk (2,500+ Users) • Bentfield, England, GB
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