Talent.com
SOFITEL
Assistant Head ConciergeSOFITEL • London, England, United Kingdom
No longer accepting applications
Assistant Head Concierge

Assistant Head Concierge

SOFITEL • London, England, United Kingdom
30+ days ago
Job type
  • Full-time
Job description

Job Description

We are seeking an experienced and service-driven Assistant Head Concierge to join our passionate Concierge team. This is an exciting opportunity for a hospitality professional who thrives on delivering personalised service, sharing local expertise, and leading a team dedicated to exceeding guest expectations.

As Assistant Head Concierge, you will work alongside the Head Concierge to ensure the smooth operation of the department while creating memorable moments for our guests. From arranging exclusive dining experiences and transportation to coordinating bespoke requests and supporting VIP arrivals, no two days will be the same.

What You Will Do

  • Deliver exceptional concierge services and personalised recommendations for guests.
  • Arrange restaurant reservations, theatre tickets, transportation, tours, and travel bookings.
  • Coordinate airport meet-and-greet services and other bespoke guest experiences.
  • Oversee the safe handling, storage, and dispatch of guest luggage.
  • Manage guest correspondence, messages, mail, and key services.
  • Support the supervision and development of the Concierge team.
  • Assist with rota planning and departmental scheduling.
  • Develop and deliver training initiatives to maintain luxury service standards.
  • Maintain awareness of hotel events, functions, and VIP arrivals.
  • Ensure compliance with LQA, Sofitel and Accor brand standards and procedures.
  • Assist with valet and vehicle parking services when required.


Qualifications

  • Previous Concierge experience within a luxury hotel environment.
  • Supervisory or leadership experience within Front Office or Concierge operations.
  • Outstanding communication and interpersonal skills.
  • Extensive knowledge of London's restaurants, attractions, entertainment, and transport networks.
  • A passion for delivering exceptional guest experiences.
  • Strong organisational skills with the ability to multitask in a fast-paced environment.
  • A warm, professional, and proactive approach aligned with Sofitel's luxury service culture.



Additional Information

Managed Hotels.

Create a job alert for this search

Assistant Head Concierge • London, England, United Kingdom

Similar jobs

Private Shopping Client Concierge

3M HEALTHCAREKnightsbridge, England, GB
Full-time

Harrods Private Shopping is seeking a Client Relationship Assistant to support Client Relationship Managers in delivering bespoke portfolio management strategies for Private Shopping Clients.You wi... Show more

 • Promoted

Office Concierge & Facilities Coordinator

MulberryGreater London, England, GB
Full-time

Mulberry in London seeks an organized Office Administrator to support the smooth running of the London office.You will manage reception duties, coordinate travel and accommodation, and assist with ... Show more

 • Promoted

Assistant Front of House Manager

The Standard, LondonLondon, England, GB
Full-time

Assistant Front of House Manager.Assistant Front of House Manager.Direct message the job poster from The Standard, London.Regional HR Director - EuropeThe Standard.Assistant Front Office Manager · ... Show more

 • Promoted

Head of H&S – Hotels & Hospitality

MCR Property GroupGreater London, England, GB
Full-time +1

Head of H&S – Hotels & Hospitality.Duration: Permanent, Full time.MCR Property Group is seeking an experienced H&S Lead to support our growing hospitality portfolio across the South of England.Base... Show more

 • Promoted

Luxury Private Concierge for High-Profile Clients (London)

Circle PRGreater London, England, GB
Full-time

Circle PR in London is seeking a candidate experienced in luxury hospitality or private concierge services to join their growing team.The role involves supporting high-profile individuals with pers... Show more

 • Promoted

Head of Property Management – 1 Day WFH

deverellsmithCity Of London, England, GB
Remote
Full-time

A leading property agency in South West London is seeking a Head of Property Management to oversee their AST management operations.In this hands-on leadership role, you will manage a high-performin... Show more

 • Promoted

Luxury Sales Concierge & Admin Assistant

Love Recruitment LtdLondon, England, GB
Full-time

A prestigious luxury retirement community in Kensington is seeking a Sales Administrator to support their Sales team and enhance the visitor experience.The ideal candidate will possess exceptional ... Show more

 • Promoted

Head of Social Housing Operations

PT Renewables?Greater London, England, United Kingdom
Full-time

A senior leadership opportunity for someone who knows how to run large, complex social housing operations and steady the ship while driving long-term growth.This role takes full ownership of a Resi... Show more

 • Promoted

Facilities & Travel Concierge - Flexible Hours

Air Charter ServiceGreater London, England, GB
Full-time

Air Charter Service in London is seeking a Facilities & Travel assistant to oversee flats and hotel bookings for visiting colleagues and ACS staff.You will work with the London facilities team, man... Show more

 • Promoted

Senior Personal Assistant & Office Concierge

NewtonGreater London, England, GB
Full-time

A professional services company in London is seeking a Personal Assistant to support senior stakeholders in administrative tasks.Responsibilities include managing diaries, coordinating meetings, an... Show more

 • Promoted

Head of Conference

Private Equity InsightsGreater London, England, GB
Full-time

This role offers you the opportunity to own the operational standard of every conference we run.You will be responsible for the end-to-end execution of 10 European private equity conferences a year... Show more

 • Promoted

Head of Openings

Troika RecruitmentGreater London, England, GB
Full-time

We are working with a privately backed luxury lifestyle business operating in a membership-led environment that blends hospitality, wellbeing and community under one roof.The business is now enteri... Show more

 • Promoted

Head Project Architect for High-End Residential & Hotels

Mammoth CapitalGreater London, England, GB
Full-time

A boutique property development firm in Greater London is seeking a qualified architectural professional to oversee architectural design and project management for high-end residential projects.The... Show more

 • Promoted

Head of Asset Management

Cloud Online RecruitmentGreater London, England, GB
Permanent

Repairs and Voids Team Leader, Property Compliance Officer, Building Safety Officer.Attractive pension scheme, Perkbox, Buying and selling annual leave, Healthshield, Season ticket loan, Subsidised... Show more

 • Promoted

Ea To Ceo – Hospitality/ Retail - £50,000 - £60,000 A Year

COREcruitment LtdCity Of Westminster, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time

Provide administrative support to the CEO, managing calendar, inbox, and travel, as well as preparing documents and coordinating meetings. Show more

 • Promoted

Head of Conference

Presidents SummitGreater London, England, GB
Full-time

This role offers you the opportunity to own the operational standard of every conference we run.You will be responsible for the end-to-end execution of 10 European private equity conferences a year... Show more

 • Promoted

Head of Clubhouse Operations - Beckenham. Closes 26 July

clubrugbyGreater London, England, GB
Full-time

Head of Clubhouse Operations - Beckenham.The Parklangley Club is more than a private members sports club.We're a thriving community where members come to play, socialise, celebrate and belong.We're... Show more

 • Promoted

Head of Dilapidations & Client Strategy (London)

HD SurveyorsGreater London, England, United Kingdom
Full-time

HD Surveyors, a multidisciplinary property consultancy, seeks an experienced MRICS Building Surveyor to head its dilapidations service line in London and the South East.You will own dilapidations i... Show more

 • Promoted

Hospitality Events General Assistant - NW1

Benugo LimitedGreater London, England, GB
Temporary

Hospitality Events General Assistant - NW1.Reports to: Event Manager, Senior Events Manager.We are looking for enthusiastic and flexible individuals to join our team on a fixed-term contract until ... Show more

 • Promoted

Head of Global Member Events & Experiences

Soho House & CoGreater London, England, United Kingdom
Full-time

Soho House is seeking a Head of Events to conceptualise, curate, and produce ~100 events a year for premium members across the UK, US and internationally.You’ll design bespoke experiences, and coll... Show more