Research Engagement & Impact Administrator

Job Overview University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us. Please see below for the detailed job description of the role. Main duties of the job: We’re looking for an administrator to support us in making research clear, open and fair to all. Your energy and efficiency will enable our activities with the public, patients and stakeholders. Working with the head of department and senior managers, you’ll ensure the smooth running of the Southampton Centre for Research Engagement and Impact (SCREI). The SCREI aims to engage our research with those intended to benefit from, use or enable its outcomes, at every stage. We see that driving the most benefit for the most people, faster. SCREI’s mission is to focus people on what any research aims to advance: for whom, with whom. By doing that, we put engaging, collaborating and sharing at the heart of it. The Centres Teams Are Here To Drive Clarity, Openness And Fairness. You Will Support Them In a Wide Variety Of Work With The Public, Patients And Our Stakeholders. SCREI Brings Together The R&D Functions * Communications and Engagement (C&E) * Patient and Public Involvement (PPI) * Equality, Diversity and Inclusion (EDI) Working for our organisation University Hospital Southampton is one of Englands largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations. Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast. We believe that using technology wisely shows strong time management and commitment to innovation. However, personalising your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information. At UHS, we’re committed to providing a flexible working environment where possible. Whether you are balancing family, study, or your wellbeing with your career, we want to support you so you can help our patients. At UHS, we proudly champion individuality, recognising that outstanding care is only possible with a diverse, inclusive team. We’re committed to creating an anti‑racist, anti‑discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute. What You’ll Do Detailed job description and main responsibilities: * Act as the first point of contact for enquiries, delivering a professional and responsive service to colleagues, stakeholders and members of the public. * Coordinate meetings and events, including diary management, agenda preparation, minute taking, venue and catering bookings, and action tracking. * Maintain accurate records, databases, contact lists and departmental filing systems, ensuring information is up to date and quality assured. * Support staff induction processes, HealthRoster administration and day‑to‑day office operations. * Assist with the production and distribution of communications, briefings and engagement materials. * Manage accommodation, equipment and resource requirements for the team. * Process procurement requests and maintain associated records. * Support the reimbursement of expenses for patients, carers and public contributors in line with organisational policies. * Contribute as an active member of the team, continuously improving administrative processes and undertaking training and development as required. What We’re Looking For The following skills and experience are required for this post: * Excellent communication and interpersonal skills * Administration of databases * Computer skills and working knowledge of Microsoft Office packages * General administrative experience with secretarial skills * The ability to work alone or as part of a team Person Specification Essential criteria * Good standard of secondary education with literacy and numeracy skills demonstrable to GCSE pass level or equivalent standard. * NVQ Level 3 in Business Admin or equivalent level of experience. * RSA 2 word processing/typing or equivalent experience. * Proficient in all aspects of Microsoft Office. * Experience as a Receptionist or Admin Assistant linked to a clinical service or customer focused environment. * Knowledge of medical terminology * Administrative and organisational experience Desirable criteria * Courses / further study attended to demonstrate evidence of personal development. * Diploma level qualification or equivalent experience * European Computer Driving Licence (ECDL) * RSA 3 * Proficient in the use of all hospital computerised patient systems. 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