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Sopra Steria
Resolution Case HandlerSopra Steria • Blackpool, Lancashire, Lancashire, UK
Resolution Case Handler

Resolution Case Handler

Sopra Steria • Blackpool, Lancashire, Lancashire, UK
30+ days ago
Job type
  • Permanent
Job description

Are you passionate about people and delivering exceptional customer experiences? Are you looking to build your career within a company recognised for its inclusivity, sustainability, and strong values?

At Sopra Steria, were looking for Resolution Case Handlers to join a successful team responsible for delivering a first-class customer experience to help make NS&I the UKs most trusted savings provider. If you enjoy helping people, solving problems, and working in a fast-paced environment, this role could be the ideal next step in your career.

As a Resolution Case Handler in this permanent role, you will be joining a team where wellbeing, respect, and personal growth are genuinely valued. Career development is encouraged, with a clear pathway to grow within Sopra Steria. Taking ownership of a daily caseload and delivering timely and compliant outcomes in a regulated environment.

What you need to know:

  • This is a permanent role, based at our Durham or Blackpool hubs.
  • The service operates Monday to Friday, from 8am to 6pm No weekend working! Flexible rotating shift pattern.
  • You need to be available for an initial 6-week training programme (Monday to Friday, 9:00am5:00pm), which...
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Resolution Case Handler • Blackpool, Lancashire, Lancashire, UK

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