Process Manager

OVERVIEW

The Process Manager role will focus on Process, Utilities & Warehouse is responsible for leading safe, compliant and efficient operations across syrup processing, utilities and warehousing activities. From an experience standpoint, we are looking for an experienced Process person who is interested in also getting exposure to Warehouse & Utilities. This will offer excellent opportunities to develop your career.

The role provides strong leadership to operational teams whilst ensuring robust process control, optimisation of plant performance, and delivery of continuous improvement plans that improve safety, quality, cost and service. The role is accountable for the execution of production and warehouse plans, optimisation of process capability and yield, reliability of utility systems, and effective management of onsite storage and material movements.

DETAILED ROLES & RESPONSIBILITIES

• Lead all aspects of Safety, Hygiene, Environment and Quality (SHEQ) across Process, Utilities and Warehouse operations, ensuring compliance with company standards and regulatory requirements, including Legionella management, water treatment, pressure systems, contractor control and other statutory utility-related obligations.
• Deliver weekly production plans through effective management of syrup processing, blending, Lyle’s Syrup manufacture and associated processing activities.
• Own process performance and process capability across syrup manufacturing and utility operations, identifying losses, establishing improvement plans and delivering sustainable improvements in quality, throughput, efficiency and cost.
• Establish and maintain effective process control standards, ensuring operating parameters are monitored, managed and continuously improved to deliver consistent product quality, process capability and operational performance.
• Ensure robust management of food safety systems, Critical Control Points (CCPs), prerequisite programmes and operational controls.
• Maintain high standards of GMP, housekeeping and operational discipline across all production, utility and warehouse areas.
• Monitor and improve key operational KPIs including attainment, product quality, yield, sugar loss, inventory accuracy, service levels, water consumption, utility reliability and energy performance.
• Develop departmental measures to manage operations and improve performance in product quality, sugar loss, inventory accuracy, service levels, energy performance and cost control.
• Provide comprehensive operational updates into the site Tier meeting structure, including risks, performance losses, recovery plans and improvement activities.
• Collaborate with Quality, Engineering, Supply Chain, Planning and Materials Management teams to ensure stable, compliant and efficient operations.
• Own the departmental improvement roadmap and lead continuous improvement initiatives focused on enhancing operational performance, reducing waste and delivering measurable business benefits.
• Support maintenance planning and execution to maximise reliability and availability of process and utility assets.
• Identify and deliver improvement projects that enhance safety, quality, service, compliance and operational efficiency.
• Own departmental budgets and forecasts, ensuring effective control of labour, utilities, inventory and operational expenditure.
• Lead, coach and develop Process Operators, Warehouse Coordinators, FLT Drivers and Process Supervisors through structured development plans, succession planning and performance management.

WORK EXPERIENCES

• Experience in a FMCG manufacturing environment is essential.
• Experience managing process operations
• Leadership experience
• Proven delivery of continuous improvement and process optimisation initiatives.
• Exposure to a unionised workforce is desirable.
• Strong understanding of process performance, yield management, utility performance and product quality control.
• Strong understanding of manufacturing KPIs, inventory management, throughput, waste, service levels and labour utilisation.

EDUCATION REQUIREMENTS

• Degree in Engineering or a relevant technical disciple or equivalent experience in a manufacturing environment.
• Preferred Six Sigma Belt Yellow or Green belt certification.

SUPERVISORY RESPONSIBILITY

• Direct line management of apporx 2 Warehouse Coordinators.
• Direct line management of approx 6 Process Operators and 5 Fork Lift Truck (FLT) Drivers.
• Provides operational direction, work allocation and task management for approx 3 Process Supervisors, ensuring delivery of production, compliance and improvement objectives.