Technology Business Partner

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where you'll be working?

As our Technology Business Partner you’ll be a key architect of this transformation, shaping the divisional technology demand roadmap and ensuring the delivery of solutions that genuinely move the business forward.

This is a pivotal, hands-on strategic role. You’ll work in partnership with MDs, Technology leaders and business stakeholders. You’ll champion and shape business cases with real value, ensure initiatives are correctly sized and aligned, and represent your division’s needs through governance and prioritisation. You’ll be deeply knowledgeable across IT design, build and operational disciplines, while also having a strong grasp of the drivers, opportunities and realities shaping your division’s success.

You’ll also play a key role in elevating service experience, advising on how best to leverage Group IT capabilities, and spotting new opportunities for value creation, whether through improved data, AI tools, automation, or innovative platform features.

If you’re energised by complexity, transformation and designing future-ready technology foundations, this is the opportunity for you!

What you'll be doing?

Demand Management

Lead scoping, analysis and priority-setting for strategic divisional initiatives, working closely with divisional decision‑makers.

Engage senior stakeholders to maximise business value from both new and existing services.

Develop demand management capabilities and ensure strong alignment with operational and change processes.

Facilitate high‑quality business cases with clear benefits, managed risks and strong alignment to strategic goals.

Shape and maintain the divisional demand roadmap, aligning it with the broader strategic business platform model.

Stakeholder Management

Lead the development of comprehensive stakeholder strategies and engagement plans.

Build long-term, trusted relationships with divisional leaders to support service excellence and change.

Act as the primary point of contact—ensuring clear alignment, transparent communication and fit‑for‑purpose agreements.

Monitor stakeholder relationships, capture feedback and drive continuous improvement in communication and collaboration.

Execution & Delivery

Balance long-term strategic outcomes with pragmatic, incremental improvements that deliver immediate value.

Champion the behavioural and cultural shifts required to support successful delivery.

Ensure delivered solutions create durable, measurable business value.

Technology Leadership

Act as a champion for IT best practice, innovation and modern business platform design.

Ensure divisional objectives are enabled through excellent use of Business Platforms and aligned to our Thriving Together strategy.

People Leadership

Serve as a role model for change—encouraging teams to embrace new ways of working and driving a culture of accountability and adaptability.

Essential skills & experience?

Strong communication skills with the ability to translate technology into business outcomes.

A pragmatic, delivery-focused leader with the ability to balance strategic ambition with real-world constraints.

Highly collaborative with the ability to bring diverse teams together and create alignment.

Strong working knowledge of Agile ways of working.

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include;

Matched or contributory pension scheme

Online GP service, 24 hours a day, 365 days a year

Employee assistance programme

My Rewards portal, access to 1000’s of retail discounts

Life assurance

Cycle to work, salary finance and give as you earn schemes

Enhanced maternity, paternity leave and adoption leave

Reward and recognition scheme

In addition, this role offers;

Company car or allowance and fuel card with a range of EV and hybrid vehicles to choose from

My Car Choice our salary sacrifice EV/ Hybrid car scheme

Private health care and health care cash plan for you and your family

Discretionary bonus scheme

25 days annual leave plus bank holidays

Recommend a friend – get rewarded for introducing people to us!

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

We’re

responsible

and go further for our people, clients, communities and the planet

We’re

open

and seek new and better ways of exceeding expectations

We’re

together

and as one team; the whole is greater than the sum of the parts

We’re

ambitious

and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note:

Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3 rd

party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

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