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Service Charge Officer (Service Charge & Rent Officer)Saffron Housing • Norwich, Norfolk, UK
Service Charge Officer (Service Charge & Rent Officer)

Service Charge Officer (Service Charge & Rent Officer)

Saffron Housing • Norwich, Norfolk, UK
17 days ago
Job type
  • Full-time
Job description


Service Charge Officer (Service Charge & Rent Officer)

Long Stratton, Norwich, Norfolk

Full Time: 37hrs per week


Thisposition is hybrid working, with office attendance only when required, giving you the flexibility to balance your workload in a way that suits you.


Key Responsibilities Include:


  • Liaise with departments (e.g., Housing and Asset) to gather data and ensure that the budgeting process reflects the true costs of services provided to residents.

  • Issue the annual rent and charges with regulatory requirements, and best practice. Ensuring all tenants that have a service charge or personal charge receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs.

  • Ensure that service charge, estate-based charges and utility billing arrangements comply with the relevant laws, regulations, and guidelines, including the Leasehold Reform Act and other housing legislation.

  • Ensure that all statuto...
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Service Charge Officer (Service Charge & Rent Officer) • Norwich, Norfolk, UK

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