Operations Support
At
EF Group, we're passionate about delivering exceptional service and operational excellence for our customers and suppliers. Working in partnership with businesses across the UK, we combine industry expertise, innovative technology and a customer-first approach to create efficient, reliable solutions that make a real difference.
As our business continues to grow, we're looking for talented individuals who share our commitment to teamwork, service and continuous improvement. If you're looking to join a fast-paced organisation where your contribution is valued and your development is supported, EF Group could be the perfect next step.
The role:We're looking for a proactive and customer-focused
Operations Support professional to join our growing Operations team.
This is a fast-paced, varied role where you'll play a vital part in ensuring exceptional service delivery for customers and suppliers while supporting key operational, ordering and invoicing processes. You'll be at the heart of the business, helping ensure customer enquiries are resolved quickly, orders are processed accurately and operational deadlines are consistently met.
What You'll Be Doing
- Managing customer and supplier enquiries via phone, email and live chat.
- Taking ownership of cases through to resolution while maintaining excellent communication.
- Suppor...