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Cambridge, Front of House & Security Brand Ambassador (STARS)Securitas • Cambridge, England, UK
Cambridge, Front of House & Security Brand Ambassador (STARS)

Cambridge, Front of House & Security Brand Ambassador (STARS)

Securitas • Cambridge, England, UK
20 days ago
Job type
  • Full-time
Job description

We have a fantastic and exciting opportunity for an experienced Front of House Brand Ambassador to join our STARS team Working for one of our high-profile clients in Cambridge CB23 7UE.

STARS at Securitas provide a two roles in one service to our clients their staff visitors and customers.

We combine excellent customer service across a wide range of roles including Reception Services Front of House Concierge Facilities Office Management/Coordination Administration and third party vendor management and much more all combined with a discreet and vigilant security service.

  • 37.5 hours per week
  • Monday - Friday
  • Shifts
    • 07:00 - 14:30
    • 14:30 - 22:00
  • 17.05 Per Hour
  • Responsibilities:
  • Meet and greet all staff visitors and contractors in a professional and personable manner
  • Deliver a consistently high-end customer focused experience
  • Embody a high-performance approach and encourage colleagues to do the same
  • Ensure the workplace (reception lobby office etc.) is visually of a high standard
  • Work closely with client contacts (Facilities Manager Office Manager etc.) to ensure the office and/or front of house environment is a great place to visit and work
  • Assist in emergency situations
  • Provide timely and accurate information
  • Respond appropriately to varying and fast changing priorities
  • Build strong rapport with reoccurring customers (client staff visitors contractors etc.)
  • Represent Securitas and the client organisation in a manner that is in-keeping with the values brand identity and culture of both

Qualifications :

Essential criteria:

  • 5 year checkable history
  • Exceptional Customer service skills
  • Computer literate

Please only apply if you have experience delivering exemplary customer service in a fast pace corporate environment with exceptional levels of communication and personal presentation.

Essential Skills

  • Highest quality personal appearance
  • Flexible professional and adept at working under pressure
  • Outstanding written verbal and oral communication skills
  • Customer oriented with energy and a passion for high-level service
  • Working knowledge of administrative computer packages such as MS Office GSuite etc.
  • Polite and proactive
  • Punctual and trustworthy
  • Able to use initiative and highly adaptable
  • Experienced in Customer Service Front of House Concierge Hosting or Customer facing role ideally within a corporate environment
  • Demonstrate the values of integrity vigilance and helpfulness which Securitas prides itself on


Additional Information :

Company Benefits

Health & Wellbeing

  • Company pension and advice and planning
  • Life assurance scheme
  • Discounted gym memberships
  • Wellness advice and support including financial emotional and physical
  • Dental and Physical Health Plans

Lifestyle Benefits

  • Cycle to work scheme
  • Car lease and new car purchasing schemes
  • Discounts on high street brands online shopping holidays days out and Arriva Bus Travel
  • Mortgage Advise
  • Payroll ISAs
  • Eligibility for Costco Membership

Learning & Development

  • Support with further education
  • 100s of eLearning courses
  • Accredited courses by C&G ILM IOSH and SIA
  • Leadership Development programs both local and global


Remote Work :

No


Employment Type :

Full-time


Experience: years
Vacancy: 1
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Cambridge, Front of House & Security Brand Ambassador (STARS) • Cambridge, England, UK

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