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IMPRESSION RECRUITMENT LIMITED
IT Support & Systems EngineerIMPRESSION RECRUITMENT LIMITED • Harrogate, North Yorkshire, UK
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IT Support & Systems Engineer

IT Support & Systems Engineer

IMPRESSION RECRUITMENT LIMITED • Harrogate, North Yorkshire, UK
14 days ago
Salary
£30,000.00 yearly
Job type
  • Full-time
Job description

Job Title: IT Support & Systems EngineerLocation: HarrogateSalary: £30,000 - £40,000 per annumHours: Monday - FridayHybrid: 3 days from home per week Are you an experienced IT support professional with strong technical skills and a customer focused approach? This is an opportunity to join a collaborative organisation supporting a modern IT environment across cloud, infrastructure and end user services. You will provide 1st and 2nd line support while assisting with 3rd line activities, supporting Microsoft 365, Azure, Entra ID, Intune, Cisco Meraki and endpoint environments. You will play a key role in maintaining service reliability, security and excellent user experience across the organisation.Key Responsibilities of IT Support & Systems Engineer:

  • Provide 1st and 2nd line IT support and assist with escalated technical issues.
  • Manage incidents, requests and changes.
  • Support Microsoft 365, Azure, Entra ID, Intune and Cisco Meraki environments.
  • Maintain user accounts, access controls, endpoint devices and asset records.
  • Support backup monitoring, disaster recovery and security processes.
  • Maintain CMDB records, documentation and IT procedures.
  • Provide executive support to Board members and senior stakeholders.
  • Support meeting room technology, collaboration tools and AV service...
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IT Support & Systems Engineer • Harrogate, North Yorkshire, UK

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