Fire & Security Maintenance Engineer

Better places, thriving communities.

As a Fire & Security Maintenance Engineer, you will be responsible for the maintenance, servicing, and optimisation of a portfolio of high-profile client sites across the Healthcare, Education, Commercial, Hospitality, and Stadia sectors. You will ensure that fire and security systems are maintained to the highest standards of safety, compliance, and operational performance.

Working closely with the Contract Manager and wider engineering team, you will play a key role in identifying system improvements, recommending remedial actions and upgrade opportunities, and delivering exceptional service to our customers. This position requires strong technical expertise, a proactive approach to problem solving, and a commitment to building positive relationships with both clients and colleagues.

Key Responsibilities

• Manage and maintain a designated portfolio of prestigious customer sites, delivering planned preventative maintenance, reactive fault-finding, and minor works across a range of fire and security systems.
• Work across a variety of sectors including Education, Healthcare, Hospitality, Commercial, and Stadia environments, providing a varied and engaging workload.
• Service and maintain large-scale, networked fire alarm systems, including Gent, Advanced, Notifier, Kentec, Morley and other leading manufacturers.
• Accurately identify faults, carry out repairs, and provide recommendations for system enhancements, upgrades, and compliance improvements.
• Work collaboratively within a team environment, often alongside another engineer due to the scale and complexity of customer sites, ensuring all work is completed safely and efficiently.
• Support the development of Apprentice and Junior Engineers through mentoring, coaching, and the sharing of technical knowledge.
• Build and maintain strong working relationships with clients and end users, delivering a professional and customer-focused service at all times.
• Ensure all work is completed in accordance with industry standards, company procedures, and relevant health and safety requirements.
• Participate in contract review meetings and contribute to continuous service improvement initiatives.

Who We're Looking For

• A minimum of 2 years' experience in a Fire & Security or Fire Alarm Maintenance Engineer role.
• Proven experience servicing and maintaining multi-panel networked fire alarm systems.
• Strong fault-finding and diagnostic capabilities across a range of manufacturers and system types.
• Excellent customer service skills, with the ability to communicate effectively with clients and adapt to different environments.
• Strong organisational skills with the ability to manage workload priorities and work independently.
• High attention to detail and a commitment to delivering quality workmanship.
• A willingness to learn, develop, and expand technical knowledge through ongoing training and professional development.
• A positive, proactive approach and a desire to maintain life safety systems to the highest industry standards.
• Experience mentoring or supporting junior engineers would be advantageous.

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .