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The Gambling Commission
Desktop Support EngineerThe Gambling Commission • Birmingham, West Midlands, UK
Desktop Support Engineer

Desktop Support Engineer

The Gambling Commission • Birmingham, West Midlands, UK
17 days ago
Salary
£27,500.00 yearly
Job type
  • Full-time
  • Permanent
Job description
Job title: Desktop Support EngineerDepartment: Digital and TechnologyLocation: Predominantly Birmingham office with home working by prior agreementContract: PermanentHours: Full-time (37 hours per week) to provide Helpdesk cover from 8am-6pm onworking rotorSalary: £27,500 per annumThe role:You will work with a multidisciplinary Information and Communication Technology (ICT) team in a fast-paced environment to deliver quality products that meet the organisational and user needs.The team:This team is responsible for the ongoing delivery of software and hardware to the organisation and its users. This is a fast-paced, evolving environment that enables smooth delivery of ICT solutions.Our offer to you:- Civil Service Pension, with 28.97% employer contribution- 26 days’ holiday, rising to 29 days after two years’ service (pro rata)- Holiday purchase scheme (option to buy up to five extra days annual leave)- Flexible working & family-friendly policies.- Ergonomic, fully accessible office, very close to Birmingham New Street Station- Open, collaborative and people-focused cultureYour responsibilities:- Investigate and resolve 2nd line IT calls (software and hardware), offering technical assistance, keeping end users informed of progress and escalating major issues that...
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Desktop Support Engineer • Birmingham, West Midlands, UK

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