Dynamics 365 Developer

Job Description

Job Title: Dynamics 365 Developer

\n Salary: £70k
\n Department: Technology / Business Systems
Reports To: Systems Manager / Platform Owner Location: Hybrid / Flexible working arrangement

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Job Purpose

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The Dynamics 365 Developer will be responsible for designing, developing, enhancing, and supporting solutions across the Microsoft Dynamics 365 and Power Platform ecosystem. The role requires a strong technical capability, experience in developing enterprise business applications, and the ability to convert business needs into reliable, scalable, and maintainable technical solutions.

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The successful candidate will work closely with technical and functional teams to deliver high-quality Dynamics 365 solutions, integrations, and enhancements aligned with business objectives and governance standards.

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Key Responsibilities

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1. Work within established development and change management processes, supporting the delivery of approved technical solutions across development, testing, and live environments.
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1. Design, build, customise, and deploy solutions within Microsoft Dynamics 365 applications, including areas such as Customer Engagement, Sales, Customer Service, Field Service, Finance, and Operations.
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1. Develop and configure Dynamics 365 components, including entities, forms, views, workflows, business processes, plugins, and automated processes.
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1. Contribute throughout the software development lifecycle, including technical design, development, testing, peer reviews, documentation, and controlled deployment activities.
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1. Work collaboratively with functional specialists and system administrators to determine when configuration, custom development, or integration approaches are most appropriate.
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1. Create and maintain reports, dashboards, and data visualisations using tools such as Power BI, SSRS, and other reporting technologies.
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1. Develop and support integrations between Dynamics 365 and external systems using APIs, web services, middleware platforms, and cloud technologies.
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1. Investigate issues, resolve defects, and improve the performance, reliability, and usability of existing Dynamics 365 solutions.
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1. Engage with business analysts, consultants, stakeholders, and end users to understand requirements and deliver effective technical solutions.
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1. Apply secure coding practices, development standards, and performance optimisation techniques across Dynamics 365 and Power Platform solutions.
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1. Maintain awareness of Microsoft product updates, platform improvements, and emerging technologies relevant to Dynamics 365 development.
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Skills and Experience

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Essential:

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• Proven experience developing solutions within Microsoft Dynamics 365 environments.
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• Strong knowledge of Dynamics 365 Customer Engagement and/or Finance & Operations modules.
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• Experience with C#, JavaScript, TypeScript, Power Apps, Power Automate, and Dynamics 365 plugin development.
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• Experience working with Microsoft Dataverse and SQL-based data structures.
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• Understanding of relational database concepts and data modelling principles.
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• Experience designing and consuming integrations using APIs, REST/SOAP services, and cloud-based technologies.
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• Strong analytical and troubleshooting skills with the ability to diagnose complex technical issues.
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• Ability to produce high-quality, maintainable code following recognised development standards.
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Desirable:

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• Microsoft Dynamics 365 or Power Platform certifications.
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• Experience developing using AL for Dynamics 365 Finance and Operations.
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• Knowledge of AI capabilities and automation features within Microsoft business applications.
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• Experience working within Agile or Scrum delivery environments.
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• Familiarity with source control, automated deployments, and DevOps practices.
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Key Competencies

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• Strong technical problem-solving capability.
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• High attention to detail and commitment to quality.
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• Ability to communicate effectively with technical and non-technical stakeholders.
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• Collaborative approach with strong teamwork skills.
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• Ability to adapt to changing priorities, technologies, and business requirements.
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