Internal Audit Manager - Customer, Operations and OSPs

Job Type: Permanent

Location: Edinburgh or Birmingham on a hybrid basis, with normally a minimum of 2 days a week working in the office and the rest working at home. We believe that benefits both you and our business, helping ensure that you can balance a successful career with your life outside of work while maximising the value of face-to-face stakeholder engagement. You can meet and work with our colleagues in different locations as required by the audit work you undertake, and thus an appropriate level of business travel is expected with this role.

Flexible working: All roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process.

Closing Date: 6th August

Salary and benefits: £60,000 to £70,000 depending on experience, plus an indicative bonus range of 16% to 32%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more.

Who are we?

We’re Standard Life, a retirement specialist focused entirely on retirement savings and income. We champion the belief that everyone’s journey to and through retirement can be better, and for more than 200 years, we’ve been helping our customers plan and prepare for their financial futures.

Life today is increasingly complicated, uncertain and unpredictable. People move through different careers, face unexpected moments and navigate important choices. We offer our colleagues flexibility, trust and benefits that work for whatever life brings. In return we expect curiosity, connection, accountability and high standards. We make room for what matters - so you can bring your best, every day.

The role

As an Internal Audit Manager, you will have the opportunity to make a real difference to Standard Life by challenging the effectiveness of the risk, governance, and control environment. You will help provide influential insight through the work you deliver. You will work across a portfolio of audits and ad-hoc projects over a variety of areas aligned to the group’s strategy and core customer purpose and execute each audit end to end to agreed timelines. You will also manage relationships with a wide range of stakeholders.

Working for a large organisation like Standard Life can seem daunting at first – fear not! While you will enjoy considerable autonomy, you will be a key valued member of our team. We have a lean flat structure, and you will have the guidance and support from the rest of the team, with access to a wide range of skills and experience for support across Group Internal Audit.

The ideal candidate will have the following personal attributes and skills:

• Excellent planning and organisation skills, balancing audit deliveries with external demands/responsibilities and managing multiple activities and priorities
• Breadth of knowledge required across the full spectrum of Customer, Operations and Outsourced Service Provider control frameworks
• Identifying risks and key root cause themes across varied/complex key business areas and articulating an appropriate high level control opinion to senior management.
• Excellent communication skills, with ability to build credible stakeholder relationships and influence/hold debates at executive and senior management level and at senior governance and board committees.
• Demonstrable ability to adapt and deliver in a fast-moving complex and changing environment
• Great leadership skills, including strategic thought, creativity and outcome focus, and effective decision making.

What are we looking for?

• Professionally qualified (or working towards a relevant qualification) is desirable but not essential . CMIIA, PIIA, ACCA, ICAS or CIMA.
• Experience in managing or providing assurance over Customer Outcomes, Operational processes and controls and Outsourcing and Third-Party Management is desirable.
• Previous Internal Audit, External Audit, Risk Assurance experience required, ideally within a Financial Services organisation.
• Good regulatory awareness, understanding the impact of regulations on your portfolio.

What is in it for you?

Bring your ‘whole self,’ skills and dedication to Standard Life and we’ll internally recognise your effort, support your development, and help to drive your ambition. We’ll ensure you’re rewarded for your contribution with a competitive package! This includes an attractive pension, annual bonus potential, generous holiday entitlement, enhanced maternity, and adoption leave and a range of other financial services and lifestyle flexible benefits.

We are a small team covering a wide remit, which means huge opportunities for your learning and growth. You will:

• Be part of an audit team who are well respected, trusted and relied upon by the Board to bring an independent view of the business and help influence positive outcomes.
• Build your network across Standard Life and develop relationships with Senior Leadership.
• Learn to think strategically to assess how business units and functions are working together and contributing to the Group Strategy.

And finally, you will be part of a truly collaborative, high performing and diverse team where people development is at the heart of what we do. We really want everyone to thrive and succeed.

We want to hire the whole version of you.

We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.

If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.

We’re reviewing applications as they come in, so apply early to avoid missing out.