Digital Technical Support Specialists will manage customer support demands in a professional manner following standard operating procedures. Acting as the first point of contact for customers, performing troubleshooting and escalating to higher levels as required to ensure all demands are managed and resolved in a timely manner. All customer interactions will be documented in global CRM.
Essential Functions & Accountabilities:
Perform additional related duties as assigned.
Qualifications
Knowledge, Skills and Abilities:
Work Environment:
Experience:
Education:
Travel:
Digital Technical Support Specialist • Crawley, West Sussex, United Kingdom
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