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Pertemps Bond
After-Sales Customer AdvisorPertemps Bond • Tamworth,West Midlands,UK
After-Sales Customer Advisor

After-Sales Customer Advisor

Pertemps Bond • Tamworth,West Midlands,UK
19 days ago
Salary
£27,930.00 yearly
Job type
  • Full-time
  • Quick Apply
Job description
A national business based within Tamworth ( car needed as on the outskirts) are seeking to recruit an experienced customer advisor expert with senior administrative skills to work in a well established team.

The role is varied and fast paced and requires candidates to demonstrate high levels of accuracy coupled with strong organisational skills
Role:-
To ensure you provide a high level of ongoing internal support/ communication to all allocated sectors
Key focus on customer service and proactively managing all aspects of administration & reporting
Manage customer satisfaction & risk to business by handling complaints / discrepancies, non-conformance & error reporting
Authorise process for returns/ credits
Maintaining and developing relationships with customers
Project based activities
To be a success we are looking for following:-

An energetic and enthusiastic candidate who prides themselves on professional customer service, strong attention to detail ,able to work under pressure at times in a dynamic and demanding environment.
IT literate , methodical approach to work
able to work in a team and on your own initiative,

Free Parking with excellent office facilites
In addition to the basic of £27,930 you will also be able to earn 4.2k in bonus.
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After-Sales Customer Advisor • Tamworth,West Midlands,UK

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