Contract: 3 months (with strong potential to go permanent)
About the Role
We’re looking for a People Operations Specialist who can join our team’s mission to bring order to chaos. You’ll sit at the heart of our People team, owning key employee lifecycle processes end-to-end and making sure everything runs smoothly behind the scenes - even when the business is moving fast and things aren’t always perfectly defined.
This is a hands-on, high-impact role where execution matters. If you’re someone who spots gaps, fixes problems, and gets things done without waiting for perfect instructions, you’ll thrive here.
What You’ll Be Doing
Own the engine room
Run onboarding, offboarding, and employee changes end-to-end
Process high-volume People transactions quickly and accurately
Keep HR systems (HiBob) clean, up-to-date, and audit-ready
Manage payroll inputs, pensions, and benefits admin
Create contracts, letters and other employment documents
Handle offboarding logistics and vendor coordination
Be the go-to for People queries
Triage and respond to incoming tickets and questions
Support employees and managers with policies, processes, and benefits
Maintain an up-to-date and impactful knowledge base
Route complex queries to the right teams
Make things better
Spot inefficiencies and fix them
Improve templates, SOPs, and workflows
Reduce errors, rework, and confusion
Bring solutions, not just problems
What We’re Looking For
Experience in People Ops / HR Ops / HR Admin (ideally in a fast-paced or scaling environment)
Strong ownership: you build, improve and run processes, not just tasks
High attention to detail (you catch what others miss)
Comfortable managing volume without dropping quality
Experience with HR systems (HiBob is a bonus)
Knowledge of payroll, benefits, and employee lifecycle processes
Clear, practical communicator who can handle ambiguity
Someone who gets stuck in and figures things out
What Success Looks Like
Smooth, accurate People processes with minimal errors
Fast, helpful responses to employees and managers
Clean, reliable People data
No ticket backlogs
Tangible improvements to how things work
Why Join Us?
Immediate ownership and impact
Opportunity to shape People Ops in a growing company
Fast-moving, no-red-tape environment
Real potential to turn this into a permanent role
If you’re ready for a challenge, we’d love to hear from you.
People Operations Specialist - Contract • London, England, United Kingdom
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