At Edinburgh Napier University, we believe the student journey begins long before enrolment it starts from your very first interaction.
This opportunity has arisen as a result of internal progression and mobility within the team. Offered on a fixed-term basis, we are looking for a creative and motivated Applicant Experience & Conversion Officerto join our Enquirer & Applicant Experience Team based within our dynamic International Operations and Student Recruitment department.
The Role:
Youll take the lead in planning and delivering personalised engagement and conversion activity for our UK undergraduate and postgraduate applicants ensuring every step of their journey reflects the care and quality were known for.
From thoughtful emails and digital content to campaign management and innovative outreach, youll use creativity, insight, and tech to bring our values to life professional, ambitious, innovative, inclusive in every touchpoint.
If you're passionate about crafting seamless customer journeys, driving applicant success through strategic nurturing, and using insight-driven communication to make a real impact, this role is for you.
What Youll Do
- Develop and deliver multi-channel conversi...