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Renewals Account ManagerOffice Angels • Dartford, Kent, UK
Renewals Account Manager

Renewals Account Manager

Office Angels • Dartford, Kent, UK
19 days ago
Salary
£25,000.00 yearly
Job type
  • Full-time
Job description
Customer Service- Renewals Dartford Insurance Industry Monday-Friday | 9am-5pm £25,000 - £28,000 per annum Join a friendly, sociable team! We're working with a local Insurance business, looking for a motivated Customer Service Advisor to join their Dartford office in a Renewals Account Manager position. This is a fantastic opportunity for someone who enjoys building relationships and delivering great customer service The Role: You'll be responsible for managing a portfolio of existing customers, ensuring their policies are up to date and deliver the best value. Your day-to-day will include: · Proactively contacting customers ahead of renewal · Reviewing policies and discussing any changes needed · Helping clients secure the best pricing and cover options · Handling objections and retaining customers looking to leave · Following up on lapsed renewals to win business back · Managing inbound calls from customers reviewing their policies ✅ What We're Looking For: · Excellent customer service and communication skills · Previous insurance experience preferred · Confident handling objections and building rapport · Organised and proactive approach to workload · Comfortable speaking with customers both inbound and outbound 🌟 What's on Offer: ✔ Competitive salary up ...
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Renewals Account Manager • Dartford, Kent, UK

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