Housekeeping Host

Be a part of something new and exciting; find your place
at Riverstone.

£31,749 a year starting salary, plus performance-related
bonus.

Be part of our Housekeeping Hosts at our Riverstone Kensington
residence.

Let’s start with what is a Riverstone Residence? Think of a
blend of outstanding apartments, with the services of a private members club
and a luxury hotel. Riverstone offers a community for over 65’s that assists
with maintaining an active, independent and rewarding lifestyle whilst offering
the reassurance of service, security and well-being support.

The housekeeping team keep our Residence looking immaculate
24 hours a day, 7 days a week.

The housekeeping team operates cover the
hours between 8:00 - 20:00 working a 12 hour shift pattern (11.5 working hours)
working 7 days in every 14-day rota cycle. This role equates to a 3.5-day week
working an average of 40.25 hours. This working pattern may evolve as we
continue to grow and learn from our colleagues, what best supports their needs
and wellbeing.

This role will be right for you if…

• You
  want to take your experience and passion for high end service and
  meticulous standards (likely gained in luxury hotels, residential or
  retail environments and with a minimum of one years’ experience) and step
  out of the conventional sectors to be part of creating a new lifestyle
  choice for the over-65s in central London.


• You’re
  looking for a varied role delivering a great experience, that has the best
  of sectors like hospitality but without the demands and insecurity that
  can go with traditional roles.

Key responsibilities of the Night Housekeeping Host role

The housekeeping team maintains and cleans all communal
arears including restaurant, corridors, lobbies, stairways, lifts and lounges
as well as the spa area, information suite and show apartments. The team are
also there to provide in apartment housekeeping services on a chargeable basis
for any residents who want us to provide these.

Delivering this will involve:

• Organising
  your daily work daily schedule in line with the set task list and resident
  service requests
• Distributing
  linen, towels and washroom supplies and replenish
• Laundry of all
  communal linen and towels
• Responding to
  calls for housekeeping problems such as spills, broken glasses
• Reporting any
  maintenance issues or safety hazards

This is for you if you are:

• Naturally curious with a passion for delivering excellent
  experiences and is customer obsessed


• Highly experienced in the delivery of hospitality and premium
  services successfully


• Have an affinity with Riverstone’s target resident and is customer
  obsessed, and values driven


• Have exceptional attention to detail


• A great communicator and have good interpersonal skills.

A rewarding role

Starting salary of up to £31,749 based on experience, plus
performance-related bonus

• Some
  of the benefits that you will have access to include:




• Enhanced
  pension and life assurance


• Free
  meal whilst on duty from our restaurant


• Enjoy
  25% off discounted dining all year round (conditions apply)


• Save
  with us – access a range of discounts and cashback from hundreds of
  retailers on every day (and special day) items.

About Riverstone

Riverstone’s
ambition is to create exceptional London living for people over 65.

Riverstone is
addressing the needs of a new generation of older Londoners with a best
-in-class product that will extend and enhance the independent lifestyles they
enjoy. It will allow them to stay in the neighbourhoods they love and enable
them to live the life they want to live. With high specification apartments in
central locations, Riverstone's residents will benefit from first -class
facilities, a like-minded community, hotel-like hospitality and - when needed -
highly personalised, discreet care.

Our two
exceptionally designed developments in Fulham and Kensington are the first of
many as we grow. Both opened in 2022. Our next location Riverstone Bishops
Avenue is due to open in 2026.

Riverstone is
backed by Goldman Sachs, which is supporting the business’ ambition to build a
portfolio of residences in prime central London locations.

If you are
our future Housekeeping Host, please apply!