Corporate IT engineer (UK)

About WRITER

WRITER is where the worlds leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And were proving its possible through powerful trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITERs end-to-end platform hundreds of companies like Mars Marriott Uber and Vanguard are building and deploying AI agents that are grounded in their companys data and fueled by WRITERs enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest Radical Ventures and ICONIQ Growth WRITER is rapidly cementing its position as the leader in enterprise generative AI.

Founded in 2020 with office hubs in San Francisco New York City Austin Chicago and London our team thinks big and moves fast and were looking for smart hardworking builders and scalers to join us on our journey to create a better future of work with AI.

About the role

As a Corporate it engineer at WRITER youll be the backbone of our internal technology ecosystem. Youll design build and scale the systems that empower our rapidly growing team to do their best work. This isnt just about closing tickets; its about architecting seamless secure and automated experiences across our entire SaaS and hardware landscape. Youll have the opportunity to shape how a leading AI company operates from the inside out ensuring our infrastructure scales as fast as our ambitions.

This role is hybrid and based out of our London office hub. You will report to Staff IT lead

What youll do

• Own the architecture and administration of our core enterprise SaaS platforms including Google Workspace Slack and Okta

• Build robust automations and API integrations using Python and Terraform to eliminate manual IT processes and engineer zero-touch onboarding and offboarding for our global workforce

• Drive our identity and access management strategy by implementing and maintaining SSO connections SCIM provisioning and RBAC across our expanding SaaS ecosystem

• Build AI-assisted workflows and tooling that accelerate IT operations cross-platform troubleshooting and scripting helping your teammates move faster with less friction

• Serve as the senior technical escalation point for complex identity MDM and authentication challenges partnering closely with Security to maintain compliance and governance

• Lead IT infrastructure projects end-to-end from scoping and architecture through production with a focus on reliability user experience and long-term maintainability

What you need

• 3 years of hands-on IT engineering or systems administration experience in a high-growth technology environment

• Deep technical expertise managing and scaling identity providers like Okta and complex enterprise SaaS platforms including Google Workspace Slack and Microsoft 365

• Strong proficiency in scripting languages like Python or Bash and infrastructure-as-code tools like Terraform with a track record of building custom integrations and automations

• Hands-on experience leveraging AI and LLM tools (such as WRITER Claude ChatGPT or Copilot) to accelerate IT documentation scripting troubleshooting and operations

• Proven ability to evaluate emerging platforms quickly and make sharp build-vs-buy recommendations that balance speed with long-term scalability

• Exceptional communication skills you can translate complex technical concepts for any audience from engineers to executives without losing the nuance

• A genuine drive to Connect with cross-functional partners Challenge existing processes to find smarter solutions and Own the reliability of the systems your colleagues depend on every day

Benefits & perks (US Full-time employees)

• Generous PTO plus company holidays

• Medical dental and vision coverage for you and your family

• Paid parental leave for all parents (16 weeks)

• Fertility and family planning support

• Early-detection cancer testing through Galleri

• Flexible spending account and dependent FSA options

• Health savings account for eligible plans with company contribution

• Annual work-life stipends for:

  • Wellness stipend for gym massage/chiropractor personal training etc.

  • Learning and development stipend

• Company-wide off-sites and team off-sites

• Competitive compensation company stock options and 401k

WRITER is an equal-opportunity employer and is committed to diversity. We dont make hiring or employment decisions based on race color religion creed gender national origin age disability veteran status marital status pregnancy sex gender expression or identity sexual orientation citizenship or any other basis protected by applicable local state or federal law. Under the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

By submitting your application on the application page you acknowledge and agree to WRITERs Global Candidate Privacy Notice.

Required Experience:

IC

Employment Type : Full-Time
Experience: years
Vacancy: 1