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3Sixty Talent Management
Aftersales Advisor / Service Advisor3Sixty Talent Management • Gravesend, Kent, UK
Aftersales Advisor / Service Advisor

Aftersales Advisor / Service Advisor

3Sixty Talent Management • Gravesend, Kent, UK
16 days ago
Salary
£30,620.00 yearly
Job type
  • Full-time
Job description

Gravesend | Full Time | £30,620 Basic + OTE £33,500

A fantastic opportunity has arisen for a customer focused Aftersales Advisor to join a well established and successful automotive dealership in Gravesend.

This is an excellent opportunity for someone with strong customer service skills looking to start or develop a career within the motor industry. Previous automotive experience is welcome but not essential, as full training will be provided.

The Role

As the first point of contact for customers, you'll play a key role in delivering an outstanding customer experience by:

  • Booking vehicles into the workshop for servicing and repairs
  • Keeping customers updated on the progress of their vehicle
  • Advising on any additional work required
  • Maintaining accurate customer and vehicle records
  • Identifying opportunities to promote additional products and services
  • Ensuring compliance with GDPR and company procedures
What We're Looking For
  • Excellent customer service and communication skills
  • Strong organisation and administration abilities
  • Good IT skills and attention to detail
  • A full UK driving licence
  • Automotive aftersales experience is beneficial but not essential
What's on Offer
  • £30,620 basic salary with OTE of £33,...
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Aftersales Advisor / Service Advisor • Gravesend, Kent, UK

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