Housekeeper / Caretaker

About Us

JD Healthcare Group is one of the UK's leading fertility and reproductive healthcare providers, operating brands including London Women's Clinic, London Egg Bank, London Sperm Bank, KindIVF, Surrey Park Women's Clinic and Elective Egg Freezing across the United Kingdom. Since 1985, we have been supporting individuals and families through some of the most significant journeys of their lives — combining world-class clinical expertise with genuine human care. Everything we do is driven by a shared purpose: helping people build the families they dream of.

About the Role

As Housekeeper / Caretaker at JD Healthcare, you will play an essential role in keeping our clinic environments safe, clean, compliant and well-presented. Working as part of the wider Facilities Management team, you will be responsible for maintaining high standards of cleanliness and hygiene across clinical, laboratory, technical and office spaces, while also supporting building security, compliance checks, waste management and general site operations. This is a hands-on, varied role that requires reliability, attention to detail and a genuine pride in maintaining the highest standards — because the environment our patients experience matters just as much as the care they receive.

What You Will Do

• Maintain high standards of cleanliness and hygiene across all designated areas including laboratories, clinical spaces, offices and communal areas, following established cleaning schedules and SOPs

• Check, clean and replenish washroom facilities regularly and manage laundry tasks including microfibre cloths, mop heads and scrub suits

• Manage all waste streams including general, clinical and external waste in line with regulations and internal procedures

• Receive, check and distribute deliveries, and maintain storage areas in a safe, organised and well-presented condition

• Support building security — including maintaining key logs, securing the building at the end of each working day and being available on call for emergency situations

• Conduct compliance checks including fire alarm panel testing, emergency lighting and water treatment logging, and act as Fire Marshal when required

• Assist with office relocations, furniture adjustments, and ensuring accessible patient access to the premises including for wheelchair users

• Carry out small repairs and maintenance tasks, and liaise with the FM team to ensure all buildings and surrounding areas are safe, functional and fit for purpose

• Order cleaning materials and ensure all relevant paperwork is accurately completed and filed in both hard copy and digital formats

What We Are Looking For

Essential

• Experience in a cleaning, housekeeping, caretaking or facilities support role — ideally within a clinical, laboratory or technical environment

• Strong attention to detail with a commitment to maintaining high standards of cleanliness, hygiene and presentation

• Knowledge of Health & Safety procedures including COSHH, Manual Handling, Fire Safety and Infection Control

• Ability to manage waste streams including clinical waste in line with procedures and regulations

• Reliable, punctual and able to work independently with minimal supervision

• Good communication skills and a professional, patient-facing approach

Desirable

• Experience working within a healthcare, private medical or regulated environment

• Trade qualification or building maintenance experience

• Basic Life Support (BLS) certification

• Understanding of Quality Management System requirements

• Computer literacy in Microsoft Office (Word, Excel, Outlook)

What We Offer

• 32 days annual leave including bank holidays

• Life assurance

• Pension plan

• Workplace Nursery Scheme

• MyGym discounts

• Staff treatment discounts

• EV Car Scheme and Cycle2Work

• Perkbox benefits platform

• Health and wellness programmes

• Ongoing learning and development opportunities

Equal Opportunities

JD Healthcare is an Equal Opportunities employer. We are committed to diversity and inclusion and encourage applications from all backgrounds.